Room Attendant

Hyatt; Boca Raton (FL); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Kolter Hospitality is seeking a Room Attendant in Boca Raton to maintain a clean, inviting environment and deliver exceptional guest service. Responsibilities include cleaning rooms, changing linens, sanitizing bathrooms, and restocking amenities, while handling supplies and responding to guest needs with professionalism.

Must have the ability to lift heavy items, work holidays and weekends, and maintain safety standards to ensure an outstanding guest experience in a busy hotel setting.

Qualifications

• High School or GED is preferred.
• Prior housekeeping experience is preferred, but not required.
• Must be able to work holidays and weekends; hours may vary by occupancy levels.

Responsabilités

• Clean rooms as assigned.
• Change linens and make the beds.
• Thoroughly clean bathrooms.
• Sweep, vacuum, dust, mop, and pick up trash.
• Replenish guest amenities/toiletries.
• Load and organize cart, store properly at the end of each shift.
• Receive keys and assigned rooms return at the end of each shift.
• Respond to guest requests and report guest issues.
• Follow proper lost and found procedures for items left behind in a guest room.
• Report any items in need of repair.
• Follow all safety procedures while working.

Connaissances

Clear guest communication

Formation

High School or GED is preferred

Description du poste

Overview: A Kolter Hospitality Room Attendant delivers service excellence by creating a larger than home experience with welcoming, helpful and exceptional service. This position is responsible for maintaining a clean, comfortable, and inviting environment.Want to see a video of what it's like to be a Kolter Room Attendant? Click on the link below!Housekeeper Job DescriptionPerformance Expectations:Clean rooms as assigned.Change linens and make the beds.Thoroughly clean bathrooms.Sweep, vacuum, dust, mop, and pick up trash.Replenish guest amenities/toiletries.Load and organize cart, store properly at the end of each shift.Receive keys and assigned rooms return at the end of each shift.Respond to guest requests and report guest issues.Follow proper lost and found procedures for items left behind in a guest room.Report any items in need of repair.Follow all safety procedures while working.Behavioral Expectations:Be effective and innovative in handling and solving problems in the workplace.Remain positive and helpful while keeping a steady pace.Committed to the success and growth of the company.Act honorably, even when no one is watching.Eagerness to grow and/or develop within the companyPassionately provide personalized guest serviceEqual Opportunity EmployerM/F/Veteran/DisabilityDrug Free WorkplaceKolter Hospitality Participates in E-VerifyReasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The description is a summary of primary qualifications and responsibilities. The job description is not intended to include all duties or qualifications that may be required now or in the future.Qualifications:Education: High School or GED is preferredExperience: Prior Housekeeping experience is preferred, but not required.Hours Required: Must be able to work holidays and weekends. Hours may vary based on occupancy levels and hotel needs.Other Requirements:Ability to clearly understand and communicate with guestsMust be able to complete a minimum of 16 room creditsAbility to push, pull, lift minimum of 50 lbs.Ability to push/maneuver cart of up to 250 lbs.Ability to bend, kneel and stretchAbility to walk/stand for extended periods of timeFree motion of arms, above waistThis description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.