Room Attendant

Homewood Suites by Hilton Arlington Rosslyn Key Bridge; Arlington (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

A hospitality group in Arlington is seeking a Housekeeping team member to maintain quality standards in guest rooms and provide excellent guest service. The position requires attention to detail, the ability to lift heavy items, and adherence to safety regulations. Successful candidates will thrive in a fast-paced environment while ensuring guest satisfaction and maintaining work standards. Previous housekeeping experience is preferred. Join a welcoming team dedicated to high-quality hospitality.

Qualifications

• Housekeeping/laundry experience preferred.
• Ability to lift, push, and pull up to 75 pounds consistently.
• Significant bending required.

Responsibilities

• Clean and ensure necessary amenities and supplies in guest rooms.
• Ensure guest satisfaction through quality service.
• Maintain a clean and safe work area in compliance with regulations.
• Self-Management: Produces required volume of work by planning, organizing and prioritizing work duties.

Skills

Attention to detail

Customer focused

Ability to perform in fast-paced environment

Physical stamina

Job description

Overview

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay‑Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!

This position is responsible for cleaning guestrooms to B. F. Saul Company Hospitality Group quality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations. Follows Homewood Suites by Hilton high standards of quality to ensure guest satisfaction.

Responsibilities

• Cleanliness: Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms. Ensures cart, linen, rooms, and equipment are clean and in working order.
• Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs and actively contributes to other departments as necessary. Understands and follows Best Western's guest service recovery program.
• Safety/Risk Management: Ensures a clean and safe work area in compliance with Homewood Suites by Hilton, brand, local, state and federal regulations. Inspects rooms for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all Best Western's procedures for guest/team member’s incidents. Knowledgeable of hotel emergency procedures.
• Self-Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to b.F Saul's attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings. Responsible for proper use of all equipment and supplies.

Required Skills and Experience

• Housekeeping/laundry experience preferred. Attention to detail, customer focused and the ability to perform job duties in repetitious and fast paced environment.
• Ability to lift, push and pull up to 75 pounds on a consistent basis throughout shift.
• Significant bending required. EEO AA M/F/Vet/Disabled

B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer/Veterans/Disabled