Room Attendant

Crowne Plaza Crystal City - Washington, D.C.

Arlington (VA)

On-site

USD 19,604 - 27,922

Full time

14 days+

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Job summary

Crowne Plaza Crystal City - Washington, D.C. is hiring for a housekeeping position responsible for cleaning guest rooms and public areas while ensuring guest satisfaction. Candidates should have a high school diploma, preferred hotel housekeeping experience, and the ability to lift up to 75 pounds. The role demands attention to detail and adherence to safety regulations. Compensation is $17.25 per hour. Join our dedicated team in providing top-notch hospitality service!

Qualifications

Hotel housekeeping/laundry experience preferred.
Ability to perform job duties in a fast-paced environment.
Significant bending required.

Responsibilities

Responsible for cleaning and ensuring necessary amenities in guest rooms.
Accountable for guest satisfaction in housekeeping service.
Ensures a clean and safe work area compliant with regulations.

Skills

Attention to detail

Customer focused

Ability to lift up to 75 pounds

Self-management

Education

High school diploma or GED

Job description

About B. F. Saul Company Hospitality Group

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay‑Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!

This position is responsible for cleaning guestrooms and public areas to B. F. Saul Company Hospitality Group quality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations. Follows B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.

Responsibilities

Cleanliness: Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms. Ensures cart, linen, rooms, and equipment are clean and in working order.

Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows Holiday Inn's guest service recovery program.

Safety/Risk Management: Ensures a clean and safe work area in compliance with Holiday Inn's, brand, local, state and federal regulations. Inspects rooms for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all Holiday Inn's procedures for guest/team member’s incidents. Knowledgeable of hotel emergency procedures.

Self-Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to Holiday Inn's attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings. Responsible for proper use of all equipment and supplies.

Required Skills and Experience

High school diploma or GED preferred.

Hotel Housekeeping/laundry experience preferred. Attention to detail, customer focused and the ability to perform job duties in repetitious and fast paced environment.