Housekeeper (Room Attendant)

Fairfield Inn & Suites Dulles Airport Herndon/Reston

Herndon (VA)

On-site

USD 18,468 - 26,303

Part time

14 days+

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Benefits offered by this job

Health Insurance

Dental & Vision Insurance

401(k) Retirement Program

Tuition Reimbursement

Discounted Room Rates for Team Members

Job summary

A hospitality company in Herndon, Virginia is seeking a Housekeeper responsible for maintaining cleanliness in guest rooms and ensuring guest satisfaction. The ideal candidate will have experience in housekeeping, attention to detail, and the ability to manage heavy lifting. This position offers competitive pay and various well-being benefits, including health insurance and a 401(k) retirement program.

Qualifications

Housekeeping/laundry experience preferred.
Ability to perform job duties in a repetitious and fast-paced environment.
Significant bending required.

Responsibilities

Clean and ensure necessary amenities in guest rooms.
Accountable for guest satisfaction regarding housekeeping services.
Ensure clean and safe work area in compliance with regulations.
Plan, organize, and prioritize work duties.

Skills

Attention to detail

Customer focused

Ability to lift up to 75 pounds

Education

High school diploma or GED preferred

Job description

Overview

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!

This position is responsible for cleaning guestrooms to B. F. Saul Company Hospitality Group quality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations. Follows B. F. Saul high standards of quality to ensure guest satisfaction.

Responsibilities

Cleanliness: Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms. Ensures cart, linen, rooms, and equipment are clean and in working order.
Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows Best Western's guest service recovery program.
Safety/Risk Management: Ensures a clean and safe work area in compliance with Best Western's, brand, local, state and federal regulations. Inspects rooms for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all Best Western's procedures for guest/team member’s incidents. Knowledgeable of hotel emergency procedures.
Self Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to Best Western's attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings. Responsible for proper use of all equipment and supplies.

Required Skills and Experience

High school diploma or GED preferred.
Housekeeping/laundry experience preferred. Attention to detail, customer focused and the ability to perform job duties in repetitious and fast paced environment.
Ability to lift, push and pull up to 75 pounds on a consistent basis throughout shift.
Significant bending required. EEO AA M/F/Vet/Disabled

Benefits