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Join a forward-thinking hospitality management company that prioritizes exceptional guest experiences and employee growth. In this full-time role, you will be an integral part of the housekeeping team, ensuring guests feel at home through meticulous attention to detail and outstanding service. Enjoy a comprehensive benefits package, including early pay access and hotel discounts, while receiving recognition for your hard work with incentives throughout your first year. If you're passionate about hospitality and providing memorable experiences, this is the perfect opportunity for you.
SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.
We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.
In this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping TEAM. You will be responsible for achieving and maintaining guest satisfaction by creating a home-away-from-home atmosphere. From the moment guests enter their room, the attendant ensures they experience a sense of relief and comfort.
Essential Job Functions:
* Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
* Ensure guest satisfaction includes the prompt return of lost or items accidentally left behind in our hotels
* Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day
* Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines with perfection
* Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction
Hotel Specific:
The DoubleTree Hotel believes top tier Team Members deserve some recognition!
By securing a position with us you will be awarded with up to $1,000 in incentives paid throughout your first year! Incentives will be awarded on your 30th day employment PLUS your 6-month anniversary AND again on your 1-year anniversary!
Physical Demands:
* Lift, carry loads weighing up to 50 lbs
* Push and pull wheeled carts weighing up to 50 - 100lbs
* Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces
* Meet deadlines, including thoroughly cleaning a minimum of 17 rooms per day
Qualifications:
Education:
* High school diploma or its equivalent
Experience:
* Previous Housekeeping Room Attendant experience preferred