Rooftop Restaurant Server – Tips & Growth Path

Sopranarooftop; Asheville (NC); On-site; USD 9,600 - 11,000; Full time

Benefits offered by this job

Health benefits

PTO

Incentives

Cash awards

Hotel room-rate discounts

Growth opportunities

Job summary

Parks Hospitality Group is seeking a warm and enthusiastic Restaurant Server for Embassy Suites by Hilton Asheville Downtown to greet guests, present menus, take orders, and ensure a memorable dining experience.

Requirements include a high school diploma and at least one year of serving experience, with strong customer service, teamwork, and communication skills. Benefits start day one for full-time staff, plus PTO, incentive programs, and hotel employee discounts.

Qualifications

• High school diploma or equivalent.
• At least 1 year of restaurant serving experience.
• Excellent customer service and interpersonal skills.
• Ability to remain calm and professional in high-pressure situations.
• Strong communication skills, both verbal and written.
• Ability to work effectively as part of a team.
• Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Responsibilities

• Greet guests warmly and create a welcoming dining experience.
• Present menus, take accurate orders, and provide tailored recommendations.
• Serve food and beverages promptly, ensuring accuracy and attention to guest needs.
• Monitor guest satisfaction throughout the meal, addressing requests and refilling beverages.
• Respond knowledgeably to guest inquiries about menu items and dietary needs.
• Coordinate with kitchen staff to ensure timely and accurate delivery of orders.
• Clear and reset tables efficiently to maintain cleanliness and organization.
• Handle guest feedback professionally and elevate concerns to management if needed.
• Assist with opening and closing duties, including dining area setup and workstation cleaning.

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Flexibility

Education

High school diploma or equivalent

Job description

Parks Hospitality Group is seeking a warm and enthusiastic Restaurant Server for Embassy Suites by Hilton Asheville Downtown to greet guests, present menus, take orders, and ensure a memorable dining experience.

Requirements include a high school diploma and at least one year of serving experience, with strong customer service, teamwork, and communication skills. Benefits start day one for full-time staff, plus PTO, incentive programs, and hotel employee discounts.