Rooftop Restaurant Server – Guest-Experience Champion

Parks Hospitality Group Inc; Asheville (NC); On-site; USD 9,600 - 17,000; Full time

Benefits offered by this job

Medical and dental benefits on day one

Paid time off (PTO)

Performance incentives

Hotel room discounts

Growth opportunities

Job summary

Parks Hospitality Group is hiring a warm and enthusiastic Restaurant Server for the Embassy Suites by Hilton Asheville Downtown. Pay is $7.25 per hour plus tip pool, and you will greet guests, present menus, and provide tailored recommendations.

You’ll join a supportive Food & Beverage team with opportunities for growth, benefits on day one for full-time staff, PTO, incentives, and discounted hotel rates for you and your family.

Qualifications

• High school diploma or equivalent.
• At least 1 year of restaurant serving experience.
• Excellent customer service and interpersonal skills.
• Ability to remain calm and professional in high-pressure situations.
• Strong communication skills, both verbal and written.
• Ability to work effectively as part of a team.
• Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Responsibilities

• Greet guests warmly and create a welcoming dining experience.
• Present menus, take accurate orders, and provide tailored recommendations.
• Serve food and beverages promptly, ensuring accuracy and attention to guest needs.
• Monitor guest satisfaction throughout the meal, addressing requests and refilling beverages.
• Respond knowledgeably to guest inquiries about menu items and dietary needs.
• Coordinate with kitchen staff to ensure timely and accurate delivery of orders.
• Clear and reset tables efficiently to maintain cleanliness and organization.
• Handle guest feedback professionally and elevate concerns to management if needed.
• Assist with opening and closing duties, including dining area setup and workstation cleaning.

Education

High school diploma or equivalent

Job description

Parks Hospitality Group is hiring a warm and enthusiastic Restaurant Server for the Embassy Suites by Hilton Asheville Downtown. Pay is $7.25 per hour plus tip pool, and you will greet guests, present menus, and provide tailored recommendations.

You’ll join a supportive Food & Beverage team with opportunities for growth, benefits on day one for full-time staff, PTO, incentives, and discounted hotel rates for you and your family.