Rooftop Restaurant Server - Full Time

Embassy Suites Asheville Downtown; Asheville (NC); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Paid time off (PTO)

Incentives & cash awards

Hotel room discounts

Growth opportunities

Job summary

Embassy Suites by Hilton Asheville Downtown is seeking a friendly Restaurant Server to deliver memorable dining experiences. You will greet guests, present menus, take orders, and coordinate with the kitchen to ensure timely service.

Join Parks Hospitality Group team and enjoy benefits like immediate medical and dental coverage for full-time staff, PTO, performance incentives, and discounts on hotel stays.

Qualifications

• High school diploma or equivalent.
• At least 1 year of restaurant serving experience.
• Excellent customer service and interpersonal skills.
• Ability to remain calm and professional in high-pressure situations.
• Strong communication skills, both verbal and written.
• Ability to work effectively as part of a team.
• Flexibility to work evenings, weekends and holidays.

Responsibilities

• Greet guests warmly and create a welcoming dining experience.
• Present menus, take accurate orders, and provide tailored recommendations.
• Serve food and beverages promptly, ensuring accuracy and attention to guest needs.
• Monitor guest satisfaction throughout the meal, addressing requests and refilling beverages.
• Respond knowledgeably to guest inquiries about menu items and dietary needs.
• Coordinate with kitchen staff to ensure timely and accurate delivery of orders.
• Clear and reset tables efficiently to maintain cleanliness and organization.
• Handle guest feedback professionally and elevate concerns to management if needed.
• Assist with opening and closing duties, including dining area setup and workstation cleaning.

Skills

Customer service

Interpersonal skills

Teamwork

Communication

Education

High school diploma or equivalent

Job description

Join Our Team as a Restaurant Server at the Embassy Suites by Hilton Asheville Downtown!

*Pay for this position is $7.25/hour plus tip pool*

Do you love connecting with people, sharing your passion for great food, and turning an ordinary meal into an unforgettable dining experience?

At Parks Hospitality Group , we are looking for a warm and enthusiastic Restaurant Server to join our Food & Beverage family. In this highly interactive role, you will be more than an order-taker—you will be the guide to our menu and the creator of positive dining memories. If you bring a genuine smile, a helpful attitude, and a love for making people feel cared for, you will thrive on our service team.

What You’ll Do:

• Greet guests warmly and create a welcoming dining experience.
• Present menus, take accurate orders, and provide tailored recommendations.
• Serve food and beverages promptly, ensuring accuracy and attention to guest needs.
• Monitor guest satisfaction throughout the meal, addressing requests and refilling beverages.
• Respond knowledgeably to guest inquiries about menu items and dietary needs.
• Coordinate with kitchen staff to ensure timely and accurate delivery of orders.
• Clear and reset tables efficiently to maintain cleanliness and organization.
• Handle guest feedback professionally and elevate concerns to management if needed.
• Assist with opening and closing duties, including dining area setup and workstation cleaning.

What You’ll Need:

• High school diploma or equivalent.
• At least 1 year of restaurant serving experience.
• Excellent customer service and interpersonal skills.
• Ability to remain calm and professional in high-pressure situations.
• Strong communication skills, both verbal and written.
• Ability to work effectively as part of a team.
• Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Why You’ll Love Working Here:

• Immediate medical and dental benefits starting on your very first day for full-time team members.
• Paid time off (PTO) for all team members, because we value your well-being.
• Earn an extra $50–$150+ per month through performance incentives, plus cash awards for quarterly and/or annual performance ($250-$500).
• Explore the globe with heavily discounted room rates at brand hotels worldwide for you and your family.
• Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work.

About Us:

At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work.