Rooftop Pool Concierge & Guest Experience Lead

The Barnett; United States; On-site; USD 35,818,000 - 57,859,000; Full time

Job summary

The Barnett Hotel, part of HRI Hospitality, seeks a Host for the outdoor rooftop pool area. You will greet guests, assist with seating, and handle cash for pool passes and guest checks using the Micros POS system.

Responsibilities include managing reservations, maintaining accurate guest records, and ensuring the dining and pool areas are stocked and refreshed. Flexibility to work a dynamic hospitality environment is essential.

Qualifications

• English communication in verbal and written form required.
• Strong time management and organizational skills.
• Hospitality mindset with focus on guest service.
• Ability to work as part of a team and follow instructions.

Responsibilities

• Greet and seat guests warmly.
• Answer calls promptly and professionally.
• Manage reservations to seat dining room.
• Maintain guest records and reservation notes.
• Process guest checks accurately.
• Ring guest orders through Micros POS.
• Maintain positive guest relations and teamwork.
• Communicate needs to management.
• Know outlet menus and hours of operation.
• Follow safety and sanitation policies.

Skills

English proficiency

Time management

Customer service

Teamwork

Education

High school diploma

Tools

Micros POS

Job description

The Barnett Hotel, part of HRI Hospitality, seeks a Host for the outdoor rooftop pool area. You will greet guests, assist with seating, and handle cash for pool passes and guest checks using the Micros POS system.

Responsibilities include managing reservations, maintaining accurate guest records, and ensuring the dining and pool areas are stocked and refreshed. Flexibility to work a dynamic hospitality environment is essential.