Roofing/Siding Sales Consultant

Henderson Roofing; Griswold (CT); On-site; USD 60,000 - 120,000; Full time

Job summary

Henderson Roofing in Connecticut seeks a commission-based sales professional to grow the business. You will maintain client communications, manage job information flows, and collaborate with project teams to ensure success.

The role emphasizes closing deals, lead generation, and using CRM and related tools. Flexible but 40 hours weekly, with performance-based compensation and a strong focus on profitability.

Qualifications

• Integrity and professional demeanor
• Strong closing ability
• Reliable communication with customers
• Experience with CRM and sales tools

Responsibilities

• Communication with President, General Manager, Sales Manager, staff and field personnel to grow the business
• Maintain company reputation through professional communications, punctual appointments, and prompt follow-up
• Ensure information about jobs (colors, scopes, scheduling, billing) is relayed to crew leaders
• Maintain open communication with Project Managers and Operations Manager to stay informed about jobs and teams
• Foster positive, respectful communication with all employees
• Set and achieve sales volumes, closing rates and gross profits
• Attend all sales appointments on time
• Price new opportunities within 48 hours of onsite visits using Company’s production rates
• Return incoming calls within 8 business hours
• Explain product differentiation to customers throughout the selling process
• Sell the company’s services by understanding customer needs and delivering value
• Visit sold jobs to maintain customer and crew relationships
• Maintain follow-up procedures on open bids; secure a yes or no
• Aim to target the most profitable jobs
• Prioritize work to achieve established sales goals
• Maintain closing rate of at least 34%
• Develop a prospecting plan to generate leads
• Participate in networking groups to build business relationships
• Stay current with market technology and trends
• Utilize CRM, CompanyCam and other company tools for smooth processes

Job description

Summary: To sell the company’s services to the public so as to generate a quality product for the customer and profit for the company.

Job Responsibilities

Communication

• Maintains regular communication with the President, General Manager, Sales Manager, staff and field personnel, working cooperatively to develop methods and systems that are most effective for growing the business
• Maintains company reputation of integrity and professionalism by communicating with customers in a professional manner, being punctual for appointments, returning phone calls promptly, etc
• Assures that all necessary information pertaining to jobs is communicated to crew leaders as necessary (i.e. job colors, job scopes, scheduling, billing, etc.)
• Maintains open communication with Project Managers and Operations Manager, in order to remain knowledgeable of jobs and teams
• Communicates with all employees in a positive and respectful manner
• Set and achieve goals for sales volumes, closing rates and gross profits

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Sales and Estimating Responsibilities

• Attends all sales appointments on time
• Prices new opportunities within 48 hours of the onsite visit with prospect using Company’s production rates
• Returns incoming phone calls in a professional manner and within 8 business hours of call
• Provides product differentiation to customer throughout selling process (assists customer in understanding exactly what they are paying for and why it is a superior product.)
• Effectively sells the company’s services to the customer in a competitive atmosphere by understanding the customers’ needs and selling to satisfy those needs
• Helps jobs stay “happy and under budget.” Visits jobs sold as needed to maintain relationship with customers and crew
• Maintain consistent follow-up procedures on all open bids. Get’s a “yes” or a “no” on all bids
• Strive to target and market the most profitable jobs
• Prioritizes work and actions in order to achieve established sales goals
• Maintain closing % of at least 34%
• Develops a well thought out prospecting plan focusing on generating leads for the company
• Participates in networking groups to establish business relationships and promote company
• Stays current with market technology and trends
• Utilizes all the tools and technology required by the company to maintain a smooth process. (i.e. CRM, CompanyCam, and other software programs)

Behaviors and Habits needed to be successful

• Integrity
• Genuinely a nice person that cares
• Flexibility and adaptability
• Time and task management, prioritizing
• Relationship building
• Influence and perseverance
• Ability to close

Reporting and Accountabilities required of this role

• rWeekly Sales Meeting – report on progress of ongoing bids, won deals, weekly schedules, assisting with customer issues
• Other weekly meetings as required – sales, marketing, operations, management, etc.
• Customer Appointments – good communication, timely response, on-time appointments, flexibility, the “Henderson Experience"

Compensation and Benefits

• This is a commission-only position and hours may be flexed. The expectation is to work a minimum of 40 hours each week and be available to correspond with management and team members Monday – Friday, between approximately 7:00AM – 5:00PM