Roofing/Siding Sales Consultant

Henderson Roofing; East Lyme (CT); On-site; USD 40,000 - 90,000; Full time

Job summary

Henderson Roofing is seeking a sales-focused professional to drive growth by selling the company’s roofing services to customers. You will manage end-to-end sales processes, from lead generation to closing, while coordinating with project teams to ensure client satisfaction.

The role emphasizes commission-based earnings, consistent follow-up on bids, and maintaining a high standard of professionalism with customers and staff.

Qualifications

• Must be able to develop and execute a sales plan to meet targets.
• Strong communication and presentation skills.
• Ability to negotiate and close deals with customers.

Responsibilities

• Maintains regular communication with President, General Manager, Sales Manager, staff and field personnel to grow the business.
• Represents the company professionally with customers, being punctual and responsive.
• Ensures information about jobs is communicated to crew leaders (colors, scopes, scheduling, billing).
• Maintains open communication with Project Managers and Operations Manager to stay informed on jobs and teams.
• Communicates with all employees in a positive and respectful manner.
• Sets and achieves sales volume, closing rate and gross profit goals.
• Attends all sales appointments on time and prices opportunities within 48 hours after onsite visits.
• Maintains follow-up procedures on all bids and aims for a yes/no on every bid.
• Develops a prospecting plan to generate leads and participates in networking groups.
• Uses CRM, CompanyCam and other software to maintain a smooth process.

Skills

Closing deals

Prospecting

Networking

Communication

Relationship building

Tools

CRM

CompanyCam

Job description

Summary

To sell the company’s services to the public so as to generate a quality product for the customer and profit for the company.

Job Responsibilities

Communication:

• Maintains regular communication with the President, General Manager, Sales Manager, staff and field personnel, working cooperatively to develop methods and systems that are most effective for growing the business.
• Maintains company reputation of integrity and professionalism by communicating with customers in a professional manner, being punctual for appointments, returning phone calls promptly, etc.
• Assures that all necessary information pertaining to jobs is communicated to crew leaders as necessary (i.e. job colors, job scopes, scheduling, billing, etc.)
• Maintains open communication with Project Managers and Operations Manager, in order to remain knowledgeable of jobs and teams.
• Communicates with all employees in a positive and respectful manner.
• Set and achieve goals for sales volumes, closing rates and gross profits.

Sales and Estimating Responsibilities

• Attends all sales appointments on time.
• Prices new opportunities within 48 hours of the onsite visit with prospect using Company’s production rates.
• Returns incoming phone calls in a professional manner and within 8 business hours of call.
• Provides product differentiation to customer throughout selling process (assists customer in understanding exactly what they are paying for and why it is a superior product.)
• Effectively sells the company’s services to the customer in a competitive atmosphere by understanding the customers’ needs and selling to satisfy those needs.
• Helps jobs stay “happy and under budget.” Visits jobs sold as needed to maintain relationship with customers and crew.
• Maintain consistent follow-up procedures on all open bids. Get’s a “yes” or a “no” on all bids.
• Strive to target and market the most profitable jobs.
• Prioritizes work and actions in order to achieve established sales goals.
• Maintain closing % of at least 34%
• Develops a well thought out prospecting plan focusing on generating leads for the company.
• Participates in networking groups to establish business relationships and promote company.
• Stays current with market technology and trends.
• Utilizes all the tools and technology required by the company to maintain a smooth process. (i.e. CRM, CompanyCam, and other software programs)

Management Team Responsibilities

• Demonstrates positive leadership through all actions with all employees.
• Attends all meetings on time.
• Works the necessary hours per week in order to perform all duties and responsibilities in a timely manner.
• Assists in the development and implementation of new systems, helping to maintain and increase the company’s profitability and organization as it changes and grows.
• Assists in problem solving and implementing solutions.
• Participates in planning company growth and development and supports company mission by following through on initiatives.

Behaviors and Habits needed to be successful

• Integrity
• Genuinely a nice person that cares
• Flexibility and adaptability
• Time and task management, prioritizing
• Relationship building
• Influence and perseverance
• Ability to close

Reporting and Accountabilities required of this role

• Weekly Sales Meeting – report on progress of ongoing bids, won deals, weekly schedules, assisting with customer issues.
• Other weekly meetings as required – sales, marketing, operations, management, etc.
• Customer Appointments – good communication, timely response, on‑time appointments, flexibility, the “Henderson Experience”.

Compensation and Benefits

• This is a commission‑only position and hours may be flexed. The expectation is to work a minimum of 40 hours each week and be available to correspond with management and team members Monday – Friday, between approximately 7:00AM – 5:00PM.