Roofing Production Manager

SmartRoof, Inc.; Philadelphia, Northern (Philadelphia County, KY); Híbrido; USD 70.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company vehicle

Gas card

Health, Dental, and Vision Insurance

401(k) with match

Company phone

Company computer

Employee discounts

Referral program

Descripción de la vacante

SmartRoof, Inc. is seeking a Senior Roofing Project Manager to oversee field installations across multiple markets. This highly mobile role provides on-site oversight, tackles workload surges, and ensures safety, quality, and customer experience remain top priorities.

You will travel to assigned markets, coach subcontractors, coordinate with Production and Quality teams, and document work in the CRM. A 3+ year background in construction/roofing and strong communication are essential.

Formación

• 3+ years of experience in construction, roofing, or project management.
• Experience with subcontractor oversight and construction job cycle management.
• Strong working knowledge of project workflows, CRM tools, and permitting.
• Ability to manage multiple projects in a fast-paced, deadline-driven environment.
• Excellent communication and documentation skills with a solutions-oriented mindset.

Responsabilidades

• Travel to assigned markets to support installs lacking local PM coverage.
• Assist with jobsite coordination during high-volume weeks or personnel absences.
• Serve as a flexible resource for pop-up markets or expansion zones.
• Conduct pre-install walkthroughs, install-day monitoring, and post-install inspections.
• Capture and upload photos into the CRM system and complete install checklists.
• Coordinate subcontractor and material adjustments in the field when needed.
• Address onsite customer concerns and coordinate with Production Manager for rapid resolution.
• Intervene in subcontractor quality, pacing, or communication issues as they arise.
• Escalate systemic patterns or jobsite risks to the Production Manager, Quality Manager and/or Production Director.
• Provide on-the-job coaching to subcontractors in partnership with the Quality Manager.
• Reinforce SmartRoof installation standards and field documentation practices.
• Support pilot programs or new product installs as needed.
• Serve as a trusted SmartRoof representative for customer questions during install.
• Explain project timelines, address minor scope questions, and gather real-time feedback.

Conocimientos

Project management

Subcontractor oversight

CRM proficiency

Communication

Documentation

Herramientas

CRM tools

Permitting software

Descripción del empleo

Have 3+ years of construction/roofing/exterior project management experience?

Get paid to travel, solve problems, and keep roofing projects on track across multiple markets.

Company vehicle, gas card, excellent benefits, and variety - no two weeks are the same.

The Role

The Senior Roofing Project Manager is a highly mobile field role responsible for providing on-site installation oversight and support in markets where additional coverage, escalated issues, or quality assurance are needed. This role supplements local Project Managers by addressing workload surges, market gaps, or high-risk installs. The Senior Roofing Project Manager ensures installation standards, job site safety, and customer experience are upheld regardless of location.

The Responsibilities

Market Support & Coverage

• Travel to assigned markets to support installs lacking local Project Manager coverage
• Assist with jobsite coordination during high-volume weeks or personnel absences
• Serve as a flexible resource for pop-up markets or expansion zones

Jobsite Oversight & Documentation

• Conduct pre-install walkthroughs, install-day monitoring, and post-install inspections
• Capture and upload photos into the CRM system and complete install checklists
• Coordinate subcontractor and material adjustments in the field when needed

Issue Resolution & Escalation

• Address onsite customer concerns and coordinate with Production Manager for rapid resolution
• Intervene in subcontractor quality, pacing, or communication issues as they arise
• Escalate systemic patterns or jobsite risks to the Production Manager, Quality Manager and/or Production Director

Field Coaching & Quality Control

• Provide on-the-job coaching to subcontractors in partnership with the Quality Manager
• Reinforce SmartRoof installation standards and field documentation practices
• Support pilot programs or new product installs as needed

Customer Communication

• Serve as a trusted SmartRoof representative for customer questions during install
• Explain project timelines, address minor scope questions, and gather real-time feedback

Expected Outcomes:

• Markets with staffing gaps experience no drop in install oversight quality
• Customers feel well-supported and informed regardless of project location
• Subcontractors receive coaching and feedback to maintain consistent standards
• Install documentation is completed correctly in all supported regions
• Production leadership has field-level support for special projects and risk mitigation

Experience & Qualifications

• 3+ years of experience in construction, roofing, or project management
• Experience with subcontractor oversight and construction job cycle management
• Strong working knowledge of project workflows, CRM tools, and permitting
• Ability to manage multiple projects in a fast-paced, deadline-driven environment
• Excellent communication and documentation skills with a solutions-oriented mindset

Travel Requirements

This role requires travel to all SmartRoof markets, including but not limited to PA, DE, MD, DC, and NC on a regular as-needed basis.

Company Overview

SmartRoof is a fast-growing provider of roofing, solar, and home improvement solutions, committed to delivering an outstanding customer experience. Our mission is to re-energize the American dream—and it starts with the people who represent our brand every day.

SmartRoof is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation & Benefits

• Base: $70,000 - $80,000 per year
• 401(k) with 4% match
• Company Vehicle and gas card
• Company Phone and Computer
• Health, Dental, and Vision Insurance
• Employee Discounts
• Referral Program