Roofing Production Coordinator: Client & Projects

Bliss Roofing; Bend (OR); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) with company match

Life and AD&D coverage

Paid Time Off

Growth opportunities

Job summary

Bliss Roofing seeks a Production Administrator to ensure project flow and deliver a white‑glove experience. You will coordinate across crews, clients, and internal staff, handling contracts, scheduling, permits, and updates in our CRM (ServiceTitan).

You’ll need strong organization, clear communication, and a proactive, team‑oriented approach to improve service quality, track progress, and support growth across multiple partner locations.

Qualifications

• Experience in customer service or administrative roles; construction or home services experience a plus.
• Proficient with CRM and ServiceTitan or similar service-management software.
• Strong organizational skills with the ability to manage multiple priorities and details.

Responsibilities

• Review customer contracts to confirm accuracy of colors, sizes, and job details.
• Prepare production documents and instructions for installation crews.
• Order materials and coordinate timely delivery to job sites.
• Communicate with customers to schedule installations and clarify requirements.
• Update statuses and progress in the CRM and service-management software.

Skills

CRM experience

Customer service

Communication skills

Organizational skills

Team collaboration

Tech proficiency

Tools

ServiceTitan

Job description

Bliss Roofing seeks a Production Administrator to ensure project flow and deliver a white‑glove experience. You will coordinate across crews, clients, and internal staff, handling contracts, scheduling, permits, and updates in our CRM (ServiceTitan).

You’ll need strong organization, clear communication, and a proactive, team‑oriented approach to improve service quality, track progress, and support growth across multiple partner locations.