Rolex Sales Professional (1313)

Watches of Switzerland Group PLC; Las Vegas (NV); On-site; USD 40,000 - 60,000; Full time

Job summary

Watches of Switzerland Group PLC in Las Vegas seeks a Sales Professional to focus on client needs, deliver memorable service and build lasting relationships through storytelling and product knowledge. The role is based in the Rolex Boutique, Wynn Esplanade, requiring flexibility for showroom hours.

You will cultivate a client base, maintain CRM records, and represent the brand with integrity while contributing to a premium guest experience in a fast-paced luxury environment.

Qualifications

• High School Diploma required.
• Retail sales experience preferred, minimum 1 year.
• Strong storytelling and customer service skills.
• Passion for timepieces and/or jewelry.

Responsibilities

• Confidently present product to clients with storytelling and technical detail.
• Build and develop a clientele using the company CRM platform.
• Develop product knowledge on brands, collections and pieces.
• Maintain a professional attitude and integrity in all dealings.
• Follow company guidelines and collaborate with team members.
• Assist and tailor the client experience within showroom hospitality.
• Organize merchandise and displays to optimize sales.
• Handle client repairs and related administrative tasks.

Skills

Excellent storytelling

Passion for timepieces

Excellent client service

Interpersonal skills

Organizational skills

Teamwork

Multitasking

MS Office

Education

High School Diploma

Tools

CRM platform

MS Office

Job description

Sales Professional

The Sales Professional makes the client's need their primary focus. They strive to establish client relationships, listening to clients to anticipate their needs and takes personal responsibility for the client's requests. The Sales Professional is very knowledgeable about Company merchandise and remains continuously up to date as new products are introduced The Sales Professional strives to create a good impression and delivers memorable service to clients, exhibiting a passion for timepieces and/or jewelry with a focus on storytelling and hospitality.

Sales Professional

The Sales Professional makes the client's need their primary focus. They strive to establish client relationships, listening to clients to anticipate their needs and takes personal responsibility for the client's requests. The Sales Professional is very knowledgeable about Company merchandise and remains continuously up to date as new products are introduced The Sales Professional strives to create a good impression and delivers memorable service to clients, exhibiting a passion for timepieces and/or jewelry with a focus on storytelling and hospitality.

Location: Rolex Boutique, Wynn Esplanade

Responsibilities

• Confidently present product to clients incorporating storytelling and technical detail while creating a hospitable atmosphere.
• Build, maintain and develop a clientele through use of company CRM platform focusing on relationship building.
• Develop and maintain product knowledge on the brands, collections, and pieces carried in the showroom as well as general industry knowledge.
• Maintain a professional attitude at all times and conduct business with integrity.
• Comply with all Company guidelines, policies and procedures as outlined in all company publications.
• Offer assistance and build effective working relationships with team members.
• Turn clients over to another member of the team as required to best serve the client's needs.
• Organize merchandise and displays accordingly in order to optimize sales and minimize shrinkage.
• Supports the client experience within showroom hospitality guidelines.
• Independently uses all company systems, hardware and software required in the performance of duties and responsibilities.
• Complete relevant administrative responsibilities and tasks that support the Client Experience.
• Take in and delivers client repairs when required.
• Performs all the duties and responsibilities as assigned by management.

Physical Requirements

• Required to stand up for long periods of time.
• May be required to lift packages/boxes.

Working Conditions and Environment

• Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends.

Education

• High School Diploma

Experience

• 1 year retail sales experience

Skills And Knowledge

• Excellent storytelling ability
• Passion for timepieces and/or jewelry
• Excellent client service and selling skills.
• Excellent interpersonal and communication skills (verbal and written) Excellent organizational skills.
• Ability to work as a team.
• Able to multitask in a fast-paced environment.
• Computer literate (MS Office)