Rolex & Jewelry Client Advisor

Hamra Jewelers; Scottsdale (AZ); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Premium healthcare

Dental and vision insurance

401(k) retirement plan with match

Family-owned environment

Job summary

Hamra Jewelers in Scottsdale is seeking an experienced luxury sales professional to elevate the guest experience. You will welcome clients, educate them on premium timepieces and fine jewelry, and guide purchases from greeting to aftercare.

Ideal candidates bring 5+ years in high-end retail, a deep Rolex passion, flawless communication, and a collaborative spirit to support a world-class client journey. Join a family-owned team with competitive compensation and premium benefits in-store.

Qualifications

• 5+ years in high-end luxury sales environments.
• Strong knowledge of luxury timepieces and brands ( Rolex ).
• Proven track record of meeting sales targets with guest service excellence.

Responsibilities

• Deliver exceptional guest experiences and engage clients from greeting to aftercare.
• Provide expert product guidance on luxury timepieces and fine jewelry.
• Build lasting client relationships through understanding style and milestones.
• Drive sales with enthusiasm and professionalism in a luxury environment.
• Collaborate with store colleagues to ensure a flawless client journey.

Skills

Luxury Sales Experience

Watch & Brand Passion

Communication Skills

Team Player

Polished Professionalism

Job description

------- THIS IS AN ON-SITE POSITION IN SCOTTSDALE, ARIZONA -------

ABOUT HAMRA JEWELERS

For over four decades, Hamra Jewelers has been Scottsdale’s premier destination for fine jewelry, high-end timepieces and exceptional customer service. We pride ourselves on creating an extraordinary, safe, and welcoming environment for our clients and staff alike.

WHAT YOU WILL DO

• Deliver Exceptional Guest Experiences: Welcome and engage clients, creating memorable, highly personalized shopping experiences from initial greeting to post-purchase care.
• Provide Expert Product Guidance: Utilize deep knowledge of luxury timepieces, fine jewelry, and brand history to educate clients and guide them toward the perfect piece.
• Build Client Relationships: Cultivate lasting, high-trust relationships with clients by understanding their individual styles, preferences and milestone celebrations.
• Drive Sales Excellence: Present collections with enthusiasm and professionalism, seamlessly guiding clients through the purchasing process.
• Master Technical Expertise: Continuously deepen your knowledge of luxury brand heritage, collections, and technical specifications to serve as an authentic brand ambassador.
• Collaborate Across Teams: Work seamlessly with store colleagues to ensure flawless, efficient daily operations and a world-class client journey.

WHAT WE ARE LOOKING FOR

• Luxury Sales Expertise: 5+ years of proven success in a high-end sales environment, with a strong focus on luxury timepieces and fine jewelry.
• Watch & Brand Passion: Deep enthusiasm for luxury watch brands—particularly Rolex—supported by a strong technical understanding of fine timepieces.
• Track Record of Performance: A history of consistently achieving sales targets while delivering an uncompromising level of guest service.
• Polished Professionalism: A refined demeanor, presentation, and communication style that aligns with Hamra’s luxury brand standard.
• Communication Skills: Exceptional verbal and written communication abilities with a talent for building authentic rapport.
• A Team Player: A collaborative mindset with a dedication to working seamlessly with colleagues to elevate the overall client experience.

WHY JOIN HAMRA JEWELERS

• Competitive Compensation: Salaried pay (commensurate with experience).
• Comprehensive Benefits: Premium healthcare, dental, and vision insurance options.
• Retirement: 401(k) retirement plan options with 100% match.
• Culture: Work in a supportive, high-caliber environment with a respected, family-owned business in Scottsdale.