Rolex Concierge: Luxury Store Host (Part-Time)

The 1916 Company; Newark (DE); On-site; USD 21,000 - 34,000; Part time

Job summary

The 1916 Company, a premier luxury watch and fine jewelry retailer, seeks a Part-Time Rolex Concierge at Christiana Mall, Delaware. You will be the first point of contact, greeting clients and ensuring a warm, individualized experience while coordinating with sales Advisors to deliver elevated service.

Responsibilities include managing foot traffic, arranging private appointments and events, and maintaining the showroom’s impeccable luxury standards.

Qualifications

• Experience: Minimum 2-3 years in luxury retail, hospitality, or a client-facing role.
• Excellent verbal and written communication skills with a polished demeanor.
• Strong client-centric mindset and ability to deliver personalized service.
• Problem-solving, discretion, and ability to manage multiple tasks.
• Proficiency with CRM systems and appointment scheduling tools.

Responsibilities

• Greet clients warmly and provide personalized service from entry.
• Manage foot traffic and connect Clients with available Advisors.
• Provide hospitality through refreshments and ensure client comfort.
• Maintain a polished store presence reflecting luxury standards.
• Coordinate in-store experiences, private appointments, deliveries, and events.
• Support with store tours, appointments, and client requests efficiently.

Job description

The 1916 Company, a premier luxury watch and fine jewelry retailer, seeks a Part-Time Rolex Concierge at Christiana Mall, Delaware. You will be the first point of contact, greeting clients and ensuring a warm, individualized experience while coordinating with sales Advisors to deliver elevated service.

Responsibilities include managing foot traffic, arranging private appointments and events, and maintaining the showroom’s impeccable luxury standards.