Luxury Watch & Jewelry Sales Advisor

The 1916 Company; Newark (DE); Hybrid; USD 21,000 - 30,000; Full time

Job summary

The 1916 Company is a premier luxury watch and fine jewelry retailer with showrooms and boutiques across the US. The Sales Advisor role at Christiana Mall in Delaware places you at the face of the brand, guiding clients through personalized buying experiences and processing transactions with precision.

We seek candidates with 1–3 years of luxury retail sales experience, a passion for luxury goods, and strong communication skills.

Qualifications

• 1–3 years of luxury retail sales experience; jewelry and watch experience strongly preferred.
• Demonstrated passion for luxury goods, craftsmanship, and client service.
• Entrepreneurial self-starter with strong initiative and follow-through.
• Strong written, verbal, and quantitative/analytical skills.
• Proactive and energetic, with a results-oriented mindset suited to a deadline-driven environment.
• Skilled at managing multiple client relationships simultaneously; strong team player.
• Motivated, tenacious, and resourceful — works independently and persists through challenges.
• Excellent interpersonal and communication skills.
• Strong organizational and time-management skills; able to prioritize and juggle multiple tasks under tight timelines.
• Flexible and adaptable to evolving priorities and business needs.
• Accountable — takes ownership of results and how they are achieved.
• Available to work weekends, holidays, promotional events, and other peak retail periods.

Responsibilities

• Deliver an exceptional client experience by building rapport, understanding each client’s needs, and recommending the right products and services through consultative selling.
• Develop and maintain an active client book through personalized outreach that builds long-term relationships and repeat business.
• Support in-store and external events by inviting and communicating with your personal client base.
• Contribute to a positive, collaborative team culture through professionalism, integrity, and a solutions-oriented approach.
• Build and continuously expand product knowledge across all watch and jewelry brands carried by The 1916 Company through company-provided training and self-directed learning.
• Stay informed on industry trends, brand heritage, and market changes to serve as a knowledgeable, trusted advisor to clients.
• Process cash, credit, and other transactions accurately, honestly, and in compliance with company policy.
• Operate the company’s proprietary point-of-sale system accurately and independently.
• Follow all security, loss prevention, and safety protocols to protect clients, associates, and inventory.
• Keep the workspace and showroom clean, organized, and presentation-ready at all times.
• Report to scheduled shifts on time and remain through the end of each shift.
• Complete additional duties as assigned.

Skills

Luxury retail sales

Client relationships

Communication skills

Time management

Team player

Initiative

Multitasking

Weekend availability

Tools

POS system

Job description

The 1916 Company is a premier luxury watch and fine jewelry retailer with showrooms and boutiques across the US. The Sales Advisor role at Christiana Mall in Delaware places you at the face of the brand, guiding clients through personalized buying experiences and processing transactions with precision.

We seek candidates with 1–3 years of luxury retail sales experience, a passion for luxury goods, and strong communication skills.