ROK-CAGE & CLUB CASHIER-FT U

Rocky Gap Casino Resort; Flintstone (MD); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

401(k) plan with match

Health benefits

Paid time off accrual

Job summary

Cage-Casino Credit Union in Flintstone, MD, is hiring for a full-time hourly cashier role. You will balance banks, assist guests with cashiering and Players’ Club activities, and explain membership benefits.

The position reports to Cage Supervisor and aligns with hotel and casino operations to ensure guest satisfaction. Qualifications include high school diploma or equivalent, strong communication, teamwork, basic math, and the ability to work all shifts.

Qualifications

• Excellent communication and guest service skills.
• Ability to work as part of a team in a fast-paced setting.
• Able to perform basic arithmetic and handle money accurately.
• Proficiency in reading and writing in English.
• Willingness to work all shifts and pass background checks.

Responsibilities

• Assist guests with cashiering and Players’ Club activities.
• Balance assigned bank and process currency transactions.
• Explain Players’ Club benefits to guests and enroll them.
• Support front desk or night audit tasks as needed.
• Maintain accurate records and assist with departmental reports.

Skills

Cashiering

Guest service

Teamwork

Communication

Numeracy

English literacy

Education

High School Diploma or equivalent

Some college courses in Banking/Finance

Job description

CAGE-CASINO CREDIT Union Full Time Hourly Flintstone, MD, US

8 days ago Requisition ID: 7940

Salary Range: $15.50 To $19.50 Hourly

$500 SIGN ON BONUS

SUMMARY

Responsible for balancing various bank drawers, enrolling guests into the Players’ Club, explaining the benefits of membership and maintaining accuracy through all work functions.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Assists guests with cashiering and Players’ Club activities.
• Accurately balances assigned bank (cashier bank, Main Bank, etc.)
• Cashes tickets and other currency, in a courteous, timely manner.
• Cashes personal checks for currency.
• Maintains a working knowledge of the facility, as well as special events on property, in order to advise guests of same, whenever possible.
• Assists other Cage/Club Representatives as needed.
• Fills in for Night Auditor or Guest Service Representatives at the Hotel Front Desk as needed.
• Facilitates the flow of information throughout the property, by attending regularly scheduled departmental meetings.
• Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.
• Maintains a working knowledge of the Players’ Club in order to effectively explain same to guests.
• Resolves minor guest conflicts related to Players’ Club.
• Ensures a maximum level of guest service and satisfaction is achieved and maintained.
• Issues complimentaries to guests when appropriate level of play has been achieved.
• Adheres, strictly, to all policies/regulations regarding guest privacy and confidentiality.
• Brings concerns/problems and unusual guest activities to the attention of the Lead Cage Cashier and/or Cage/Club Shift Supervisor.All other duties as assigned.

REPORTING LINE

You will report directly to the Cage Supervisor and then the Cage Assistant Manager and Cage Manager.

QUALIFICATION REQUIREMENTS

• Must have excellent communication skills, be polite, and present a neat appearance at all times.
• The ability to work with others as a team in an efficient manner.
• The ability to apply common sense reasoning to variety of situations
• Proven experience providing high level of guest service
• The ability to add and subtract two-digit numbers and to multiply and divide
• The ability to read, write, comprehend simple instructions, short correspondence, and memos in English
• The availability to work all shifts.
• The ability to work in a fast–paced environment and stressful situations.
• Must be at least 18 years old.
• Must be able to pass a background investigation and obtain and maintain all work cards as required by the company.
• The ability to verify the right to work in the United States.

EDUCATIONAL AND/OR EXPERIENCE

High School Diploma or equivalent. Some college courses in Banking, Finance or related area preferred.

PHYSICAL DEMANDS

Ability to stand, walk, and move throughout the property for prolonged periods of time. Ability to push, pull, bend, reach, squat, kneel, crawl, twist, sit, climb, balance, carry and lift to 20 lbs. Constant use of hearing, speech, vision (including distinguishing between shades of color), radios, and tools or equipment requiring a high degree of dexterity.

WORK ENVIRONMENT

Will be exposed to working in a noisy environment and seasonal elements.

Our company offers a fun work environment, opportunities for professional growth, paid time off accrual and benefits, including single or family health, vision, and dental benefits, and access to emergency care for eligible team members. 401(k) plan with match available for permanent positions after 90 days.