ROI Medical Records Specialist - On Site

MRO; Westerville (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in healthcare information management is seeking an ROI Specialist to support the Release of Information requests at a client site. The role involves processing medical record requests, ensuring compliance with HIPAA regulations, and requires strong communication skills. Ideal candidates will have a High School Diploma and experience in a medical setting, with a focus on detail and dependability.

Qualifications

• One or more years of experience entering data into computer systems.
• Experience in Release of Information in a physician's office or HIM Department is a plus.
• Knowledge of medical terminology and HIPAA regulations is preferred.

Responsibilities

• Determine records to be released in accordance with HIPAA guidelines.
• Answer phone calls concerning various ROI issues.
• Log medical record requests into ROI On-Line database.

Skills

Computer Applications

Verbal Communication

Attention to Detail

Dependability

Education

High School Diploma/GED

Job description

ROLE: The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests.

• This is an On Site position

TASKS AND RESPONSIBILITIES:

1. Determine records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
2. Answer phone calls concerning various ROI issues.
3. If necessary, respond to walk-in customers requesting medical records and log information provided by the customer into ROI On-Line database.
4. If necessary, respond to and process requests from physician offices on a priority basis and fax information to the physician office.
5. Log medical record requests into ROI On-Line database.
6. Scan medical records into ROI On-Line database.
7. Comply with site facility policies and regulations.
8. At specified sites, handle and record cash payments for requests.
9. Perform other duties as assigned.

SKILLS | EXPERIENCE:

• Proficient in using computer applications; one or more years of experience entering data into computer systems; experience using the internet is required.
• Ability to work independently and meet production goals established by MRO.
• Strong verbal communication skills; successful experience responding to customer inquiries.
• Attention to detail in a work environment.
• Dependability proven through a reliable work history.
• High School Diploma/GED required.
• Experience in Release of Information in a physician’s office or HIM Department is a plus.
• Knowledge of medical terminology is a plus.
• Knowledge of HIPAA regulations is preferred.

• *This job description reflects management’s assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.

Preferred Skills and Attributes:

• Innovative: Consistently introduces new ideas and demonstrates original thinking.
• Team Player: Works well as a member of a group.
• Detail Oriented: Capable of executing tasks with all necessary details to ensure quality.

Motivations:

• Flexibility: Motivated by the ability to set your own schedule and goals.
• Self-Starter: Motivated to perform independently.
• Growth Opportunities: Motivated by the chance to take on more responsibility.

Equal Opportunity Employer
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