Rock & Brews Host (PT)

Ultipro; Milwaukee (WI); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Paid time off

401(k) retirement plan with company

Free onsite health clinic

Free GED Program

Employee meals

Uniforms with in-house laundry

Free parking

Job summary

Rock & Brews at Potawatomi Casino Hotel is seeking a friendly Host to welcome guests, manage seating, and help deliver a high-energy dining experience inspired by rock music and great food.

The role requires flexibility to work various shifts and entails strong guest service in a fast-paced environment. Training and advancement opportunities are provided along with benefits for team members.

Qualifications

• Excellent communication and hospitality skills required.
• Ability to work irregular hours, weekends, and holidays.
• Must obtain Responsible Alcohol and ServSafe certifications within 90 days.
• Experience with guest seating and high-volume service is a plus.

Responsibilities

• Seat guests and manage seating chart.
• Assist guests with online ordering and Kiosks for to-go orders.
• Input reservations into digital reservation system.
• Greet guests and respond to inquiries promptly.

Skills

Excellent communication

Hospitality

Interpersonal skills

Math skills

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Description

Starting at $14.03 per hour plus tips | Requires flexibility to work various shifts

Are you outgoing, organized, and love creating great first impressions? Rock & Brews is looking for a friendly and energetic Host to be the welcoming face of our restaurant. In this role, you’ll greet guests, manage seating, and help create a fun, high-energy dining experience inspired by rock music and great food. If you thrive in a fast-paced environment, enjoy working with people, and want to be part of a team that delivers memorable guest experiences, we’d welcome you to apply.

Below are some of the responsibilities as a Potawatomi Casino Hotel Rock and Brews Host:

• Seats guests and manages the seating chart. Monitors venues activity to determine seating and dining flow. Handle high volumes of guest needs in an organized, efficient and professional manner
• Assist guests with online ordering/Kiosks when placing to-go orders. Ensure Togo food transport is complete, clean, and ready for guests.
• Input accurate reservations and guest requests into a digital reservation system.
• Greet the guests with friendly expression, respond to guests' inquiries and requests in a timely, friendly, and efficient manner

What you will love about us:

• Paid time off
• 401(k) retirement plan with company match
• Free onsite health clinic
• Free GED Program
• Affordable breakfast, lunch and dinner meal options in our employee dining room
• Free uniforms with in-house laundry service
• Discounted bus pass
• Free off-street parking
• Free or discounted tickets to area attractions, festivals, and events
• Paid training and advancement opportunities
• And more

What you need:

1. Excellent communication, hospitality, interpersonal and math skills.

2. Attentiveness and patience for guest.

3. The ability to successful achieve Responsible Alcohol and ServSafe certifications within 90 days.

4. The ability to work irregular hours, extended shifts, weekends, and holidays.

What Even better if you have one or more of the following:

• A high school diploma or equivalent and 1 year of related experience.
• Experience with point-of-sale (POS) systems.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.