Rock & Brews Food Expeditor (PT)

Ultipro; Milwaukee (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

Rock & Brews is seeking a Food Expeditor to ensure a smooth workflow of orders and enhance quality and efficiency on the second shift.

As an Expeditor, you will relay orders, coordinate between front and back of house, and ensure timely delivery of complete orders with proper plating and presentation.

Qualifications

• High School Diploma or equivalent required.
• Two years related kitchen/restaurant experience preferred.
• Ability to complete ServSafe certification within three months.
• Basic computer knowledge and prior POS system experience preferred.
• Ability to multitask and manage priorities.

Responsibilities

• Ensure all kitchen orders are prepared in a timely manner according to menu and customer specifications.
• Act as liaison between front and back of house by receiving orders from wait staff and relaying to kitchen, monitoring tickets.
• Control the flow of service by coordinating items and firing at the same time.
• Set up expo line, prep and portion items, stock expo station for service.
• Maintain proper expo line zoning and station cleanliness throughout shift.
• Refire items as needed, prioritizing and rerunning as required.
• Ensure orders for each table are completed together and on time.
• Complete To-Go orders on time with correct priority.
• Inspect plating/packaging, portioning, temperature, and garnishing for accuracy.
• Final presentation of plates and dishes.
• Notify serving staff when orders are ready or deliver to guests.
• Maintain knowledge of menu, beverages, promotions, events, and policies.
• Keep a clean, stocked, and safe working environment.
• May be required to work at other venues based on business needs.
• Perform duties in compliance with internal controls, policies, and regulations.

Skills

Multitasking

Customer service

Communication

Prioritization

Education

High School Diploma or equivalent

ServSafe certification within 3 months

Tools

POS system

Basic computer knowledge

Job description

Description

Starting at $18.68 per hour | Second shift

In this fast paced, high-energy environment where quality is essential, how do we ensure we are producing superior food service? As the Rock & Brews Food Expeditor, you will ensure a smooth workflow of food orders and help enhance quality and efficiency. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, andpersonal and professional dedication to our mission, vision, and values.

Principal Duties and Responsibilities (*Essential Functions)

• *Ensure that all kitchen orders are prepared in a timely manner according to menu and customer specifications.
• *Act as a liaison between the front and back of house operations by receiving orders from wait staff, relaying orders to kitchen, and monitoring progress of all tickets.
• *Control the flow of service, calling orders to stations for firing coordinating items coming up at the same time
• *Set up the expo line, prep and portion items on the expo station, ensure station is stocked with items needed for service
• *Ensure proper zoning of the expo line and maintain throughout the entire shift
• *Calls re-fires to the kitchen when mistakes are made, prioritizing those items and ensures mistakes are rerun and allowanced accordingly
• *Ensure that orders for each table are completed together and on time.
• *Ensure that To-Go orders are completed in time and with the correct priority.
• *Examine plating/packaging, portioning, temperature, and garnishing of completed food orders and review for accuracy.
• *Finalize presentation of plates and dishes.
• *Notify serving personnel when orders are complete and ready for delivery or deliver completed orders to guests.
• *Maintain complete knowledge of restaurant to include menu items, beverage selections, specials, promotions, events, and policies.
• *Maintain a clean, well-stocked, and safe working environment.
• Based on business needs, may be required to work at other venues as assigned.
• Perform all job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations.
• Perform opening and closing duties as needed.
• Perform other duties as assigned.

Job Qualifications

• High School Diploma or equivalent required. Two years related kitchen/ restaurant experience required.
• Supervisory experience preferred.
• The ability to successfully complete of ServSafe certification within three (3) months.
• Basic computer knowledge and prior experience with a point-of-sale system preferred.
• Basic understanding of cooking techniques
• The ability to use basic math skills including adding, subtracting, multiplying, dividing, and counting using whole numbers and fractions.
• The ability to multitask and manage priorities.
• The ability to maintain discretion in handling confidential information.
• The ability to interact with customers and team members in a professional manner.
• The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays, as needed.
• While performing the duties of this job, the team member is regularly required to talk, hear, walk, climb, balance, stoop, kneel, crouch, stand, and move for duration of scheduled shift, including prolonged periods of standing/walking. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. Team member must be able to operate a personal computer and/or point of sale system. The team member may occasionally be required to lift or move objects up to 20 pounds on a regular basis and up to 60 pounds occasionally. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Working Conditions

The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.