Rochester Restoration Ops Leader Growth & Team Builder

Air Comfort, Inc; Rochester (MN); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Paid time off

Retirement plan

Vision insurance

Job summary

Clean Response, the Twin Cities’ premier independent restoration contractor, seeks an Operations Manager to lead day-to-day operations for a fast-paced restoration business in Rochester, MN. You’ll oversee mitigation, cleaning, and reconstruction projects, manage a strong team, and drive growth with a hands-on approach and customer‑focused leadership.

The role emphasizes aligning big-picture strategy with on-the-ground execution, maintaining high service levels, and enforcing IICRC standards.

Qualifications

• 5–8+ years of leadership experience in restoration, construction, or related industry.
• Familiarity with Rochester restoration market and strong relationships with stakeholders.
• Experience leading teams in a fast-paced environment.
• Solid communication and problem-solving skills.
• Ability to drive results while building a strong team culture.
• Restoration industry experience required.
• Management or supervisory experience required.
• IICRC Certifications (WRT/ASD/AMRT/FSRT) strongly preferred.
• Xactimate experience is a plus.
• Ability to manage multiple projects simultaneously.
• Excellent communication and organizational skills.
• Valid driver’s license with a clean driving record.
• Ability to lift 50+ pounds.

Responsibilities

• Oversee daily operations across mitigation, cleaning, and reconstruction.
• Ensure projects run efficiently, safely, and on schedule.
• Track and improve metrics like cycle times, margins, and customer satisfaction.
• Implement systems and processes to support growth.
• Recruit, train, and mentor field personnel.
• Schedule crews and coordinate subcontractors as needed.
• Maintain communication with customers, insurance adjusters, and property managers.
• Estimate jobs and prepare project documentation.
• Ensure compliance with IICRC standards and company procedures.

Skills

Leadership

Team leadership

Communication

Problem-solving

Customer focus

Organizational skills

Project management

Multi-project management

Driver's license

Education

Degree in Business or Construction Management

IICRC Certifications (WRT, ASD, AMRT, FSRT)

Tools

Xactimate

Job description

Clean Response, the Twin Cities’ premier independent restoration contractor, seeks an Operations Manager to lead day-to-day operations for a fast-paced restoration business in Rochester, MN. You’ll oversee mitigation, cleaning, and reconstruction projects, manage a strong team, and drive growth with a hands-on approach and customer‑focused leadership.

The role emphasizes aligning big-picture strategy with on-the-ground execution, maintaining high service levels, and enforcing IICRC standards.