Rochester Care Coordinator: Coordinate Care Plans

Priority Cares Home Services; City of Rochester (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Key role in Rochester office

Supportive team across NY and NJ

Job summary

Priority Cares Home Services in Rochester seeks a Care Coordinator to ensure Rochester clients receive the right care at the right time. You will take new referrals, coordinate with families, manage care plans and doctors, schedule aides, and ensure timely follow-ups after starts of care.

This role offers a hands-on position within a supportive regional team across New York and New Jersey, with opportunity to grow our Rochester office and build strong community care networks.

Qualifications

• 1 year+ in care coordination, case management, intake or home care scheduling
• Nursing, social work or human services background is a strong plus
• Clear writer with careful records and firm, kind phone manner
• Knowledge of Medicaid managed long-term care (MLTC) is a plus

Responsibilities

• Take new referrals for Rochester clients and coordinate with families
• Manage care plans and liaison with doctors
• Schedule aides and ensure timely follow-ups after starts of care
• Resolve problems the same day they arise

Skills

Care coordination

Case management

Intake

Home care scheduling

Documentation

Phone communication

Medicaid MLTC knowledge

Education

Nursing background

Social work background

Human services background

Job description

Priority Cares Home Services in Rochester seeks a Care Coordinator to ensure Rochester clients receive the right care at the right time. You will take new referrals, coordinate with families, manage care plans and doctors, schedule aides, and ensure timely follow-ups after starts of care.

This role offers a hands-on position within a supportive regional team across New York and New Jersey, with opportunity to grow our Rochester office and build strong community care networks.