Care Coordinator - Rochester

Priority Cares Home Services LLC; City of Rochester (NY); Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Key role in Rochester office

Supportive team across NY and NJ

Résumé du poste

Priority Cares Home Services in Rochester seeks a Care Coordinator to ensure Rochester clients receive the right care at the right time. You will take new referrals, coordinate with families, manage care plans and doctors, schedule aides, and ensure timely follow-ups after starts of care.

This role offers a hands-on position within a supportive regional team across New York and New Jersey, with opportunity to grow our Rochester office and build strong community care networks.

Qualifications

• 1 year+ in care coordination, case management, intake or home care scheduling
• Nursing, social work or human services background is a strong plus
• Clear writer with careful records and firm, kind phone manner
• Knowledge of Medicaid managed long-term care (MLTC) is a plus

Responsabilités

• Take new referrals for Rochester clients and coordinate with families
• Manage care plans and liaison with doctors
• Schedule aides and ensure timely follow-ups after starts of care
• Resolve problems the same day they arise

Connaissances

Care coordination

Case management

Intake

Home care scheduling

Documentation

Phone communication

Medicaid MLTC knowledge

Formation

Nursing background

Social work background

Human services background

Description du poste

Care Coordinator, Rochester, NY

Priority Cares Home Services, Rochester office (downtown Rochester)

You would make sure every Rochester client gets the right care at the right time. You would take new referrals, coordinate with families, manage care plans and doctors, schedule aides, follow up after every start of care, and solve problems the same day they come up.

What we offer

• Pay: $17/hour
• A key role in building our Rochester office
• A supportive team across New York and New Jersey

What you need

• At least 1 year in care coordination, case management, intake or home care scheduling
• A nursing, social work or human services background is a strong plus
• Clear writer, careful with records, kind and firm on the phone
• Knowledge of Medicaid managed long-term care (MLTC) is a plus