ROC Operator

Western International Gas & Cylinders, Inc.; Irving (TX); On-site; USD 44,000 - 58,000; Full time

Job summary

Western International Gas & Cylinders, Inc. is seeking a ROC Operator for the Irving, TX Remote Operations Center. The role focuses on remotely operating multiple production units, analyzing control system data, and driving plant performance.

Shifts include nights and weekends, with coverage as required by the ROC Manager. You will monitor, adjust and optimize plant operations, log events, and ensure safety and compliance while coordinating with the field and local team.

Qualifications

• High school diploma or equivalent required.
• Associate degree in Process Technology or equivalent preferred.
• Bachelor’s in Engineering (Chemical/Mechanical/Industrial) preferred.
• 1–3 years industrial experience with pumps, valves, or turbines preferred.
• 1–3 years chemical plant operations experience preferred.
• Proficient with SCADA and Microsoft Office.

Responsibilities

• Maintain safe, reliable operation of multiple production units.
• Adjust control variables to drive plant performance.
• Track performance data and implement optimal operating plans.
• Start/stop plant machinery safely as conditions require.
• Troubleshoot plant issues and take corrective actions.
• Log process changes, alarms, and communications.
• Complete shift summaries and ensure knowledge transfer.
• Review and release medical grade product per FDA regulations.

Skills

SCADA basics

MS Office

Process theory

Communication skills

Analytical thinking

PFDs & P&IDs

Education

High School diploma or equivalent

Associates degree in Process Technology or equivalent

Bachelor’s Degree in Engineering (Chemical/Mechanical/Industrial)

Job description

JOB SUMMARY – ROC OPERATOR The primary responsibility is to remotely operate multipleproduction units simultaneously by analyzing the information from advancedcontrol systems to drive plant performance expectations. ROC operators workshift work, as set by the ROC Manager, requiring nights and weekend coverage.The ROC Operator role is based out of the Irving, TX Office inside the RemoteOperations Center.

Essential Functions

• Maintain safe, reliable and efficient operation of multiple production units simultaneously.
• Adjust plant control variables and process equipment parameters to drive plant performance expectations.
• Optimize plant performance by tracking performance data and implementing the best operating plan for all respective plants.
• Assist with or lead starting and stopping of plant machinery and processes in a safe manner as dictated by operating conditions and business needs.
• Troubleshoot the causes of plant operational issues and alarms, either directly or in conjunction with the local team, and take corrective actions.
• Log all process changes, alarms, and communications with plants
• Enter accurate and precise event logs in a timely manner.
• Complete station rounds in a timely and efficient manner and take appropriate action if KPIs are outside range.
• Accurately complete the station’s Shift Summary Report.
• Effectively complete shift changes by following shift change procedures to ensure thorough transfer of knowledge to the next shift
• Review and release medical grade product per FDA regulations.
• Complete all training and best practice assignments such as Learn Share, Master Control tasks, Progression, etc.
• Shift Lead- Overseeing ROC Operators and ROC Medical Release Clerk on shift to ensure procedures are being followed and business goals are being met
• Coverage-Plant Coverage, ROC Shift Lead or ROC Operator Coverage- Flexibility to help wherever needed, including Field Assignments

Required for All Jobs

• Performs other duties as assigned
• Complies with all policies and standards

QUALIFICATIONS

Education

• High School diploma or equivalent - Required
• Associates degree in Process Technology or equivalent -Preferred
• Bachelor’s Degree in Engineering with preference toChemical, Mechanical or Industrial disciplines - Preferred

Work Experience

• 1-3 years Industrialwork with pumps, valves, compressors/turbines - Preferred
• 1-3 years ChemicalPlant Operations Experience - Preferred

Knowledge, Skills and Abilities

• Intermediate computer skills, especially with SCADA systems and Microsoft Office Suite.
• Knowledge of ASU process theory and related equipment associated with the process.
• Ability to effectively communicate through excellent verbal, written and interpersonal skills.
• Analytical and critical thinking skills to identify potential problems, analyze data, prioritize, and implement solutions.
• Proficient in organizational skills to plan, organize, and coordinate work with ability to effectively prioritize and manage multiple tasks and projects.
• Ability to read and understand technical process and equipment drawings including PFDs, P&IDs and Equipment Diagrams.

PHYSICAL DEMANDS/WORKING CONDITIONS

• Working Condition: ROCOperator portion of role will be performed primarily in an office environment,requiring extensive daily usage of a computer, and other office equipment.
• Working Condition: TheRemote Operation Center is a 24/7 facility that requires rotating day and nightshift coverage. Employees will be required to work weekends, holidays, days andnights as required by their assigned schedule.
• Working Condition: FieldCoverage will potentially occur where ever Matheson has a facility, and duringany season.
• Physical Demands: Occasionallylift and/or move objects up to 50 pounds.
• Physical Demands: Specificvision abilities required include close vision, distance vision, depthperceptions, and the ability to adjust focus.
• Working Condition: Thisrole will be performed in office environments as well as in industrial fieldenvironments.
• While performing duties of this job it would occasionally berequired to:
• Be exposed to moving mechanical parts and extreme cold (e.g. operating plant).
• Be exposed to outside weather conditions (e.g. cold box valves, filling trailers).
• Be exposed to high, precarious places (e.g. cold box, repair work)
• Be exposed to high noise levels (e.g. Plant rounds,maintenance)
• Working Condition: Mayalso be required to work from a home location, which must be conducive toperforming the role and duties, including virtual/video meetings.
• Working Condition: Mustsign NDA, have a clean driving record and pass background check and drug test.

Physical Demands

• Stationary Position - Frequently
• Move/Traverse - Frequently
• Stationary Position/Seated - Frequently
• Transport/Lifting - Occasional
• Transport/Carrying - Occasional
• Exerting Force/Pushing - Occasional
• Exerting Force/Pulling - Occasional
• Ascend/Descend - Occasional
• Balancing - Frequently
• Position Self/Stooping- Frequently
• Position Self/Kneeling- Frequently
• Position Self/Crouching - Occasional
• Position Self/Crawling - Occasional
• Reaching - Frequently
• Handling - Frequently
• Grasping - Frequently
• Feeling - Frequently
• Communicate/Talking -Constantly
• Communicate/Hearing - Occasionally
• Repetitive Motions - Occasionally
• Coordination - Occasionally

TravelRequirements

• Estimated Amount 5% - Potential Field Coverage

Pay range: $32.00 to $42.00 per hour

The Company is an Equal Opportunity Employer thatcomplies with the laws and regulations set forth under EEOC. All qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,sexual orientation, gender identity, national origin, disability or protectedveteran status. EOE AAM/F/VET/Disability