Robotics Systems Engineer II, Amazon Robotics Deployment Engineering

Amazon; Austin (TX); On-site; USD 94,000 - 208,000; Full time

Job summary

Join a forward-thinking company as a System Engineer, where you'll play a pivotal role in deploying cutting-edge robotics technology across fulfillment centers. This dynamic position requires a blend of technical expertise and leadership skills as you oversee the installation, troubleshooting, and integration of robotic systems. You'll work closely with a dedicated team, collaborating with various stakeholders to ensure successful deployments. With extensive travel and opportunities for international work, this role offers a chance to make a significant impact in the rapidly evolving field of automation. If you're passionate about technology and eager to drive continuous improvement, this position is perfect for you.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Maternity Leave

Parental Leave

Paid Time Off

401(k) Plan

Qualifications

• 3+ years in mechanical, electrical, IT networked, or software systems.
• Experience with technical drawings and CAD models.

Responsibilities

• Guide installation and troubleshooting of robotic systems at fulfillment centers.
• Lead teams and manage projects during deployments.

Skills

Technical Documentation

Robotics Expertise

Electro-mechanical Systems

Network Engineering

Project Management

Communication Skills

Problem Solving

Continuous Improvement

Education

BS degree in Engineering

Tools

Tableau

CAD Software

Job description

Job ID: 2890760 | Amazon.com Services LLC

The System Engineer plays a crucial role in the Amazon Robotics deployment team. They oversee the installation, troubleshooting, integration, and commissioning of Amazon Robotics equipment in new and existing fulfillment centers (FCs). This field engineering based position demands strong technical skills for deploying robotic equipment, including working with mechanical systems, electrical, configuring networking, and coordinating software systems. Ideal candidates have experience with complex electro-mechanical and network systems. They should also demonstrate leadership in leading the installation, maintenance, upgrades, or troubleshooting of these systems.

System engineers will work with a team of 1-5 engineers and collaborate with an on-site project manager to provide technical oversight on the installation of both third party and Amazon designed robotics equipment. These deployments require extensive collaboration with various stakeholders, including third-party installers, contracted engineers, construction, hardware, software, IT, and other partner teams. Strong communication skills are essential for interacting with both internal and external partners and customers. As an Amazonian, the candidate must demonstrate independent initiative to identify and solve problems in real time during deployments. They will also drive continuous improvement initiatives to avoid recurrences. This systems engineer position is a leadership role within the on-site deployment teams. Candidates should have a proven track record of successfully leading work scopes and making effective decisions.

Systems engineers will be deploying the robotic systems in various phases of a product life cycle. When supporting new products, the candidate is required to lead the development of process documentation and modifying the existing processes. Strong technical understanding, love for field work, and a keen interest in diving deep into the understanding of Amazon’s robotics systems are key attributes for this role. As an Amazonian, the ability to recognize process gaps and take ownership in developing solutions is important. Project duration can range from a few days to several months and include travel across the US. International work is available for candidates interested in pursuing. This position requires 75% travel. Valid US drivers’ license required.

Relocation to Amazon Corporate offices in Seattle, Boston, or Austin will be required for the role.

Critical Skills:

1. Proficiency in reading, developing technical documentation, and writing process instructions.
2. Experience handling multiple priorities in a fast-paced, field-based construction or warehouse environment.
3. Must be proficient in standard office software tools and processes.
4. Expertise in robotics, complex electro-mechanical systems, and networked engineering, including knowledge of robotic components and software.
5. Strong initiative and ability to work independently, while reporting to leadership.
6. Excellent communication skills for customer-facing interactions and data reporting on project status and technology deployments.
7. Ability to collaborate effectively with cross-functional teams.
8. Ability to capture lessons learned, conduct retrospective reviews, and drive continuous improvement projects.
9. Capability to function independently, manage a team of 1-5 engineers and related trades during deployments.
10. Proficiency in integrated schedule management to coordinate with different teams both within and outside of Amazon Robotics.
11. Ability to oversee and resolve escalations during robotics deployment including quality hand-off, live order testing, site acceptance testing, operational readiness testing, monitoring system performance, etc.
12. Responsible for delivering projects by owning key performance indicators related to on-time delivery, cost, quality, safety, and sustainability.
13. Understanding of data collection, reporting processes, and ability to make data-driven decisions.

Key job responsibilities

Support and guide installation of robotic technologies at Amazon fulfillment centers. The systems engineer develops detailed knowledge of the operation of robotic systems and guides installation, commissioning, and troubleshooting of these systems both on site and remotely. The scopes vary significantly in length and include heavy travel to both live warehouses and new construction sites. The systems engineer will generate and implement continuous improvement ideas around their work-scopes and lead teams of other engineers on projects.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team

The Robotics Deployment Engineering team consists of the field deployment teams for Amazon's robotic warehouse systems. The teams travel frequently and work across overlapping projects to complete their deployment scopes and continuously improve our processes.

BASIC QUALIFICATIONS

1. BS degree in Engineering or closely related STEM field.
2. 3+ years’ working on mechanical, electrical, IT networked, or software systems.
3. 2+ years’ experience with technical drawings and/or reading CAD models to resolve on-site clash issues using 3D clash detection reports.
4. 2+ years working in a field setting including construction, manufacturing, or warehouse environment.
5. 1+ years’ experience with troubleshooting robotics systems or other complex mechanical-electrical or networked systems to resolve escalations including quality hand-off, live order testing, site acceptance testing, operational readiness testing, monitoring system performance, etc.
6. 1+ years’ experience with business intelligence and data visualization and reporting tools (e.g. Tableau).

PREFERRED QUALIFICATIONS

1. Practical understanding of network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP).
2. Experience in a role with a minimum 50% travel.
3. Ability to demonstrate past use of data to drive decision making processes.
4. Familiarity with LEAN or Six Sigma. Certifications are a plus.
5. Ability to take independent initiative when presented with a business need.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $94,000/year in our lowest geographic market up to $207,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit this link. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.