Robotics Systems Engineer II, Amazon Robotics Deployment Engineering

Amazon; Austin (TX); On-site; USD 94,000 - 208,000; Full time

Job summary

A leading company is seeking a Robotics Systems Engineer II to oversee the installation and troubleshooting of robotic systems. This role requires strong technical skills and leadership in deploying robotic equipment across fulfillment centers. The ideal candidate will have experience with complex systems, excellent communication skills, and a commitment to continuous improvement. The position involves significant travel, requiring a valid US driver's license.

Benefits

Medical, dental, vision benefits

Parental leave

PTO

401(k)

Qualifications

• 3+ years in mechanical, electrical, IT networked, or software systems.
• 1+ year troubleshooting robotics or complex mechanical-electrical systems.

Responsibilities

• Support and guide the installation of robotic technologies at fulfillment centers.
• Lead installation, commissioning, and troubleshooting both on-site and remotely.

Skills

Proficiency in reading technical documentation

Excellent communication skills

Strong initiative

Ability to manage a team

Education

BS degree in Engineering

Tools

BI and data visualization tools

CAD models

Job description

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DESCRIPTION

The Systems Engineer plays a crucial role in the Amazon Robotics deployment team. They oversee the installation, troubleshooting, integration, and commissioning of Amazon Robotics equipment in new and existing fulfillment centers (FCs). This field engineering position demands strong technical skills for deploying robotic equipment, including working with mechanical systems, electrical, configuring networking, and coordinating software systems. The ideal candidate will have experience with complex electro-mechanical and network systems. They should also demonstrate leadership in the installation, maintenance, upgrade, or troubleshooting of these systems.

Systems engineers will work with a team of 1-5 engineers and collaborate with an on-site project manager to provide technical oversight on the installation of both third-party and Amazon-designed robotics equipment. These deployments require extensive collaboration with various stakeholders, including third-party installers, contracted engineers, construction, hardware, software, IT, and other partner teams. Strong communication skills are essential for interacting with both internal and external partners and customers. As an Amazonian, the candidate must demonstrate independent initiative to identify and solve problems in real time during deployments. They will also drive continuous improvement initiatives to prevent recurrence. This position is a leadership role within the on-site deployment teams. Candidates should have a proven track record of successfully leading work scopes and making effective decisions.

Systems engineers will deploy robotic systems across various phases of the product lifecycle. When supporting new products, the candidate is required to lead the development of process documentation and modify existing processes. Strong technical understanding, love for field work, and a keen interest in understanding Amazon’s robotics systems are key attributes. The ability to recognize process gaps and take ownership of developing solutions is important. Project durations can range from days to several months and include travel across the US, with international opportunities available. This role requires 75% travel. A valid US driver’s license is required.

Relocation

Relocation to Amazon Corporate offices in Seattle, Boston, or Austin is required for this role.

Critical Skills

• Proficiency in reading, developing technical documentation, and writing process instructions
• Experience handling multiple priorities in a fast-paced, field-based environment
• Proficiency in standard office software tools
• Expertise in robotics, electro-mechanical systems, and networked engineering
• Strong initiative and ability to work independently
• Excellent communication skills
• Effective collaboration with cross-functional teams
• Ability to capture lessons learned and drive continuous improvement
• Ability to manage a team of 1-5 engineers during deployments
• Proficiency in schedule management and coordination
• Ability to oversee and resolve escalations during deployments
• Ownership of project KPIs such as delivery, cost, quality, safety, and sustainability
• Understanding of data collection and reporting for data-driven decisions

Key Responsibilities

Support and guide the installation of robotic technologies at fulfillment centers. Develop detailed knowledge of robotic system operations and lead installation, commissioning, and troubleshooting both on-site and remotely. Generate and implement continuous improvement ideas and lead teams of engineers on projects.

A Day in the Life

Amazon offers a comprehensive benefits package including medical, dental, vision, parental leave, PTO, and 401(k). The role involves significant travel and field work, with opportunities for international assignments. Benefits vary by location and employment status.

About The Team

The Robotics Deployment Engineering team manages Amazon's robotic warehouse systems deployment, working across projects to improve processes. We value diverse backgrounds and encourage passionate candidates to apply.

Basic Qualifications

• BS degree in Engineering or related STEM field
• 3+ years in mechanical, electrical, IT networked, or software systems
• 2+ years working with technical drawings or CAD models
• 2+ years in field settings such as construction, manufacturing, or warehouse environments
• 1+ year troubleshooting robotics or complex mechanical-electrical systems
• 1+ year experience with BI and data visualization tools (e.g., Tableau)

Preferred Qualifications

• Understanding of network fundamentals (DNS, DHCP, TCP/IP, routing)
• Experience with 50%+ travel roles
• Data-driven decision-making skills
• Familiarity with LEAN or Six Sigma, certifications are a plus
• Ability to take initiative independently

Amazon is an equal opportunity employer and values diversity. Accommodations are available for applicants with disabilities. Compensation varies by geographic location, with a range from $94,000 to $207,900 annually, based on experience and market factors. Additional benefits and total compensation details are available on Amazon’s career site.