Robotics IT & Facilities Technician - Multi-Site, Hands-On

Agile Robots; Petaluma (CA); On-site; USD 116,000 - 175,000; Full time

Benefits offered by this job

Performance bonuses

Health insurance

Dental insurance

Vision insurance

401(k) Safe Harbor

Paid time off

Job summary

Agile Robots in the US is seeking a hands-on IT & Facilities Technician to keep people, systems and robots running at our Silicon Valley HQ and Petaluma site. You’ll be the first IT contact for Palo Alto and Petaluma, working with Munich IT on end‑user support, device management, robot setup and on‑site facilities tasks.

Responsibilities include onboarding/offboarding, Windows/MacOS management, asset tracking, robot testing and maintenance, meeting-room setup, and occasional travel between

Qualifications

• On-prem IT support experience, including Windows 11.
• Hands-on device management and asset tracking.
• Practical hardware assembly and diagnostic ability.
• Ability to work across IT, robotics and facilities tasks.

Responsibilities

• Onboarding and offboarding: create/disable accounts, setup devices, manage workspace readiness.
• Device management: enroll, deploy software, troubleshoot issues.
• IT support: 1st/2nd level ticket handling and escalation.
• Robot setup and maintenance: assemble, configure, test demo cells.
• Asset management: track devices, spare parts, inventory accuracy.
• Facilities tasks: meeting rooms, cabling, furniture, displays.
• Travel between Palo Alto and Petaluma; occasional trips to other sites.

Skills

Windows 11 support

Device management

Facilities support

English communication

Travel willingness

Driver's license

Tools

Intune

ITSM

Active Directory

Linux

VLANs

Job description

Agile Robots in the US is seeking a hands-on IT & Facilities Technician to keep people, systems and robots running at our Silicon Valley HQ and Petaluma site. You’ll be the first IT contact for Palo Alto and Petaluma, working with Munich IT on end‑user support, device management, robot setup and on‑site facilities tasks.

Responsibilities include onboarding/offboarding, Windows/MacOS management, asset tracking, robot testing and maintenance, meeting-room setup, and occasional travel between