Robotics Field Service Engineer — Travel, Hybrid Schedule

Stäubli Corp.; South Carolina; Hybrid; USD 65,000 - 90,000; Full time

Job summary

Stäubli Corp. in Duncan, SC is seeking a Field Service Engineer – Robotics Division to diagnose, repair and maintain industrial robotic systems at customer sites. You will act as a technical expert and frontline representative, ensuring equipment reliability and minimizing downtime.

Travel across North America is required; you will train customer teams, document service activities, and collaborate with engineering and parts teams. A 90-day training period precedes a hybrid work arrangement.

Qualifications

• Associate degree or technical diploma in Engineering Technology, Mechatronics, Robotics, Electrical Engineering, Industrial Maintenance, or related field.
• 3+ years of experience troubleshooting industrial automation, robotics, controls, or manufacturing equipment.
• Ability to read electrical schematics, mechanical drawings, and technical documentation.
• Strong problem-solving and customer service skills.
• Valid driver’s license and willingness to travel extensively.
• Ability to work independently in customer-facing environments.
• Ability to read, write, and communicate fluently in English

Responsibilities

• Diagnose and resolve electrical, mechanical, software, and controls-related issues.
• Perform preventive and corrective maintenance activities.
• Provide onsite and remote technical support to customers.
• Train customer maintenance and operations personnel.
• Document service activities, root cause analyses, and recommendations.
• Collaborate with engineering, project management, spare parts, and sales teams.
• Support emergency service calls and customer downtime situations.
• Ensure compliance with safety policies and customer site requirements.
• Maintain accurate service reports (CRM) and expense documentation.
• Adhere to all safety, quality and, environmental standards.

Skills

Troubleshooting

Customer service

English fluency

Read schematics

Independent work

Education

Associate degree or technical diploma

Tools

PLC knowledge

Industrial robotics

Control systems

Job description

Stäubli Corp. in Duncan, SC is seeking a Field Service Engineer – Robotics Division to diagnose, repair and maintain industrial robotic systems at customer sites. You will act as a technical expert and frontline representative, ensuring equipment reliability and minimizing downtime.

Travel across North America is required; you will train customer teams, document service activities, and collaborate with engineering and parts teams. A 90-day training period precedes a hybrid work arrangement.