Robotics & E‑Bike Service Technician (On‑Site)

DoorDash; Arizona; On-site; USD 42,000 - 62,000; Full time

Job summary

DoorDash Labs is seeking a Service Technician to diagnose, repair, and maintain robotic systems and electric bicycles on-site in Mesa, AZ. You will work with senior technicians to expand your troubleshooting skills and progress toward independent repairs.

Uc your day-to-day includes following manuals, documenting steps, and performing preventive maintenance to maximize fleet readiness and reduce downtime. A valid U.S. driver’s license with a clean MVR is required.

Qualifications

• 1+ year of service work experience
• Curiosity and an inclination for all things mechanical and repair
• Strong communication and documentation skills
• Experience with vehicle, bicycle, fleet service, robotics or aircraft is a major plus
• Valid U.S. driver’s license and a clean MVR

Responsibilities

• Perform standard and intermediate Service Technician tasks with growing independence, including service and upkeep of robotic systems and electric bicycles.
• Repair common faults in robotic platforms, modular components, electric bicycle drivetrains, and support vehicles using established troubleshooting procedures.
• Assist with complex or unusual faults alongside senior or lead technicians to learn advanced diagnostic methods for both robotic systems and e-bikes.
• Complete repairs on electrical systems, control units, battery packs, and hardware under guidance, with opportunities to develop toward independent advanced repairs.
• Use and interpret technical manuals, schematics, and diagnostic flowcharts to guide work, applying these resources to both robot and electric bicycle service tasks.
• Document all diagnostic steps, repair actions, and component failures in the service management system to maintain accurate records and support fleet readiness.
• Learn from and collaborate with experienced technicians, accepting mentorship and applying feedback to improve skills across multiple vehicle types.
• Follow preventive maintenance schedules and procedures to reduce downtime and extend the life of fleet equipment, including battery care for both robots and e-bikes.

Skills

Mechanical aptitude

Strong communication

Documentation

Tools

JIRA

MaintainX

Job description

DoorDash Labs is seeking a Service Technician to diagnose, repair, and maintain robotic systems and electric bicycles on-site in Mesa, AZ. You will work with senior technicians to expand your troubleshooting skills and progress toward independent repairs.

Uc your day-to-day includes following manuals, documenting steps, and performing preventive maintenance to maximize fleet readiness and reduce downtime. A valid U.S. driver’s license with a clean MVR is required.