Robotics Customer Success Manager — Manufacturing Growth

Path Robotics Inc.; Columbus (OH); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Daily free lunch

Flexible PTO

Comprehensive medical, dental, and vis

Parental leave (6 weeks) + extended to

Job summary

Path Robotics Inc. seeks an experienced Customer Success Manager in the manufacturing industry to enable a seamless implementation of Path’s products while laying the foundation for future account growth.

You will serve as the voice of the customer to drive cross-functional alignment, ensuring customers receive the most value possible from our products. You will own the customer relationship post-signature through ongoing support and coordinate with deployments, product, engineering, and sales

Qualifications

• Experience with manufacturing processes and production planning.
• Experience with process improvement and root cause analysis (e.g., Lean Six Sigma).
• Willingness to travel up to 30% to customer sites to build relationships, provide support, and gain a deep understanding of customer operations.

Responsibilities

• Serve as the primary point of contact for multiple customers across North America.
• Own the customer relationship post-signature through ongoing support, including close cross-functional coordination with our internal deployments team.

Job description

Path Robotics Inc. seeks an experienced Customer Success Manager in the manufacturing industry to enable a seamless implementation of Path’s products while laying the foundation for future account growth.

You will serve as the voice of the customer to drive cross-functional alignment, ensuring customers receive the most value possible from our products. You will own the customer relationship post-signature through ongoing support and coordinate with deployments, product, engineering, and sales