Robotics & Automation Programs Lead — Scale Delivery

Amazon Inc.

Bellevue (WA)

Hybrid

USD 149,000 - 201,000

Full time

42 hours ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Amazon.com Services LLC is seeking an experienced Technical Program Manager for the Central Engineering – Robotics & Innovation team to drive end-to-end lifecycle of robotics and automation programs across AMZL delivery stations. You will lead cross-functional teams spanning hardware, software, controls, and operations to deploy integrated robotic solutions at scale.

You will develop pilot criteria, deploy detailed plans validated by simulations, and present business cases to senior leadership.

Qualifications

Experience managing programs across cross functional teams, building processes and coordinating release schedules.
7+ years of working directly with engineering teams experience.
Bachelor’s degree.
5+ years of technical product or program management experience.
Experience managing complex, cross‑functional programs involving robotics, automation, mechatronics, or industrial hardware systems.
Experience owning/driving roadmap strategy and definition end‑to‑end.
Experience working directly with engineering teams (hardware, software, controls) through the full product development lifecycle.
Experience managing vendors, contractors, and external technology partners.

Responsibilities

Own end‑to‑end program management for robotics and automation initiatives across the AMZL delivery station network - scope, schedule, cost, risk, and performance.
Lead cross‑functional teams spanning hardware engineering, software development, controls, operations, RME, process engineering, and external vendors to deliver integrated robotic solutions at scale.
Drive the full technology lifecycle: ideation to concept design to prototyping to pilot validation to GA deployment to continuous performance improvement.
Define pilot criteria, success metrics, and GO/NO‑GO frameworks for new automation technologies entering the AMZL network.
Develop and maintain detailed deployment plans, including critical path scheduling, resource planning, and sequencing, validated through simulation and modeling tools.
Author business cases and strategic narratives for introducing new automation to the delivery station network; present to Director‑ and VP‑level audiences.
Capture voice‑of‑the‑customer directly from field operations (Ops, Maintenance, ACES, Process Engineering, Associates) and translate insights into actionable engineering and roadmap improvements.
Partner with BI and Data Engineering teams to establish KPI frameworks and performance visibility dashboards for deployed robotic systems.
Drive continuous improvement across deployment cycle time, system reliability, and operational throughput, identifying bottlenecks and delivering measurable efficiency gains.
Lead technical design reviews; propose and influence solution architectures for robotic cells, autonomous vehicles, material handling, and sortation systems.
Manage contractor and vendor relationships; ensure delivery commitments are met to quality, timeline, and cost targets.
Lead value engineering initiatives to minimize CAPEX while maintaining performance standards.
Travel 25‑50% to delivery stations and partner sites across North America for field validation, deployment support, and stakeholder engagement.