Robotic Surgery Clinical Specialist

PROCEPT BioRobotics K.K.; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

PROCEPT BioRobotics in New York seeks a Clinical Specialist to train surgeons and staff on PROCEPT Robotic Systems, ensure smooth operating room workflows, and support field installations and software updates.

You will collaborate with Sales to drive utilization, collect customer insights, maintain case logs in Salesforce, and coordinate with Marketing and R&D to improve programs while traveling frequently across the region.

Responsibilities

• Deliver product training and clinical education to surgeons, staff, and new users
• Support live procedures to ensure optimal OR workflow, setup, and troubleshooting across assigned accounts
• Provide in-service and field support, including installations and software updates
• Execute procedural scheduling and efficiency improvements to maximize case coverage
• Partner with Sales to identify opportunities for utilization growth and account retention
• Collaborate with team members to drive program efficiency and ensure regulatory compliance
• Support marketing and training events, including physical setup and presentations
• Gather and relay customer insights to Marketing and R&D to inform product and program enhancements
• Maintain accurate case log files, expenses, and administrative documentation in Salesforce
• Upload cases logs as required to central reposito

Job description

PROCEPT BioRobotics in New York seeks a Clinical Specialist to train surgeons and staff on PROCEPT Robotic Systems, ensure smooth operating room workflows, and support field installations and software updates.

You will collaborate with Sales to drive utilization, collect customer insights, maintain case logs in Salesforce, and coordinate with Marketing and R&D to improve programs while traveling frequently across the region.