Surgical Robotics Clinical Specialist — Training & Support

PROCEPT BioRobotics; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

PROCEPT BioRobotics is seeking a Clinical Specialist to deliver product training, clinical education, and in-procedure support for PROCEPT Robotic Systems. You will ensure optimal OR workflow, assist with installations and software updates, and help drive procedural efficiency across assigned accounts.

You will work with Sales to identify utilization growth opportunities, support surgeon onboarding, and maintain accurate documentation.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 2-4 years clinical experience preferred.
• Strong interest in medical devices and robotics.
• Ability to cover a case independently within 60 days post-training is expected.

Responsibilities

• Deliver product training and clinical education to surgeons and staff.
• Support live procedures to ensure optimal OR workflow and troubleshooting.
• Provide in-service and field support including installations and software updates.
• Execute scheduling and efficiency improvements to maximize case coverage.
• Partner with Sales to identify utilization growth opportunities.
• Collaborate to drive program efficiency and ensure regulatory compliance.
• Support marketing and training events with setup and presentations.
• Gather and relay customer insights to Marketing and R&D.
• Maintain accurate case logs and administrative documentation in Salesforce.
• Travel up to 75% or more as necessary.

Skills

Communication

Presentation skills

Team collaboration

Analytical thinking

Adaptability

Education

Bachelor’s degree or equivalent experience

Job description

PROCEPT BioRobotics is seeking a Clinical Specialist to deliver product training, clinical education, and in-procedure support for PROCEPT Robotic Systems. You will ensure optimal OR workflow, assist with installations and software updates, and help drive procedural efficiency across assigned accounts.

You will work with Sales to identify utilization growth opportunities, support surgeon onboarding, and maintain accurate documentation.