Robotics Clinical Specialist - Surgical Training & Support

PROCEPT BioRobotics K.K.

United States

On-site

USD 80,000 - 120,000

Full time

4 days ago

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Job summary

PROCEPT BioRobotics in the United States is seeking a Clinical Specialist to deliver product training, clinical education, and in-procedure support for PROCEPT robotic systems. You will ensure optimal OR workflow, assist with live cases, and handle installations and software updates.

The role requires close collaboration with Sales to identify uptake opportunities, manage scheduling, and maintain detailed case logs.

Qualifications

Experience delivering clinical education to surgical teams.
Ability to guide and train surgeons through onboarding milestones.
Strong communication and collaboration with cross-functional teams.

Responsibilities

Deliver product training and clinical education to surgeons, staff, and new users.
Support live procedures to ensure optimal OR workflow, setup, and troubleshooting across assigned accounts.
Provide in-service and field support, including installations and software updates.
Execute procedural scheduling and efficiency improvements to maximize case coverage.
Partner with Sales to identify opportunities for utilization growth and account retention.
Collaborate with team members to drive program efficiency and ensure regulatory compliance.
Support marketing and training events, including physical setup and presentations.
Gather and relay customer insights to Marketing and R&D to inform product and program enhancements.
Maintain accurate case log files, expenses, and administrative documentation in Salesforce.
Upload cases logs as required to central