Robot Field Technician

Service Robot Co.; Dallas (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Training provided

Certifications paid by company

Paid first job

Job summary

Service Robot Co. is seeking a field service technician to visit customer sites in Dallas, TX, to install, maintain, and repair commercial robots. You will work on site with support from a remote specialist.

No robotics experience is required; you will complete online training through our Academy, followed by in-person training and industry certifications. The first job is paid, and training and certifications are provided at no cost.

Qualifications

• Hands-on experience fixing or maintaining equipment.
• Field service, appliance repair, low-voltage work, or facilities maintenance backgrounds are useful.
• Reliable, communicate clearly, and keep accurate job records.
• Willing to ask for help and report mistakes.
• Able to drive to customer sites, work in different weather, and lift up to 50 lbs.

Responsibilities

• Install robots and verify proper operation.
• Diagnose and repair mechanical, electrical, and software issues.
• Perform scheduled maintenance.
• Explain problems and repairs to customers.
• Document each visit with photos, notes, and customer sign-off.
• Maintain tools and spare parts.
• Follow site and equipment safety procedures.

Skills

Field service experience

Electrical repair ability

Mechanical repair ability

Customer communication

Record keeping

Job description

Dallas, Texas | Field work | Contract, paid per work order

About Service Robot Co.

Service Robot Co. helps businesses across all 50 states choose, deploy and maintain commercial robots, with 24/7 support. We supply all types of robots for all types of automation. We handle site assessments, robot selection, installation, system integration and team training. Purchase, financing and rental options are available, backed by ongoing maintenance and repairs. One partner from your first consultation through everyday operation.

The role

Visit customer sites to install, maintain, and repair commercial robots. You will work on site with support from a remote specialist.

What you will do

• Install robots and check that they work correctly.
• Find and fix mechanical, electrical, and software problems.
• Carry out scheduled maintenance.
• Explain the problem and the repair to the customer.
• Record each visit with photos, job notes, and customer sign-off.
• Keep your tools and spare parts ready.
• Follow site and equipment safety procedures.

What we are looking for

• Practical experience fixing or maintaining equipment. Field service, appliance repair, low-voltage work, and facilities maintenance are useful backgrounds.
• Reliability, clear communication, and accurate job records.
• Willingness to ask for help and report mistakes.
• Availability to drive to customer sites, work in different weather conditions, and lift equipment weighing up to 50 lbs.

Previous Robotics Experience Is Not Required.

Training

You will complete an online course through our Service Robot Co. Academy, followed by in-person training and the industry certifications needed for this role. Training and certifications are free for selected candidates. Your first job is paid, with a specialist supporting you remotely.