Robot Field Technician

Service Robot Co.; Houston (TX); On-site; USD 34,000 - 48,000; Full time

Job summary

Service Robot Co. is seeking a field service technician to visit customer sites in Houston, install and repair commercial robots, and perform scheduled maintenance. You will work on site with remote specialist support, ensuring systems operate as intended and customer needs are met.

The role involves practical hands-on repair, reliability and clear documentation, and the ability to handle varying weather and lifting up to 50 lbs. Training is provided through the Service Robot Co.

Qualifications

• Practical experience fixing or maintaining equipment, field service backgrounds welcomed.
• Reliability, clear communication, and accurate job records.
• Willingness to ask for help and report mistakes.
• Ability to drive to customer sites, work in varying weather, lift up to 50 lbs.

Responsibilities

• Visit customer sites to install, maintain, and repair commercial robots.
• Work on site with support from a remote specialist.
• Install robots and verify proper operation.
• Find and fix mechanical, electrical, and software issues.
• Carry out scheduled maintenance.
• Explain problems and repairs to customers.
• Record each visit with photos, notes and customer sign-off.
• Keep tools and spare parts organized and ready.
• Follow site and equipment safety procedures.

Skills

Field service

Robotics familiarity

Customer communication

Safety procedures

Record keeping

Education

High school diploma or equivalent

Technical/Trade certification (preferred)

Tools

Multimeter

Electrical testing gear

Wrench kit

Job description

Houston, Texas | Field work | Contract, paid per work order

About Service Robot Co.

Service Robot Co. helps businesses across all 50 states choose, deploy and maintain commercial robots, with 24/7 support. We supply all types of robots for all types of automation. We handle site assessments, robot selection, installation, system integration and team training. Purchase, financing and rental options are available, backed by ongoing maintenance and repairs. One partner from your first consultation through everyday operation.

The role

Visit customer sites to install, maintain, and repair commercial robots. You will work on site with support from a remote specialist.

What you will do

• Install robots and check that they work correctly.
• Find and fix mechanical, electrical, and software problems.
• Carry out scheduled maintenance.
• Explain the problem and the repair to the customer.
• Record each visit with photos, job notes, and customer sign-off.
• Keep your tools and spare parts ready.
• Follow site and equipment safety procedures.

What we are looking for

• Practical experience fixing or maintaining equipment. Field service, appliance repair, low-voltage work, and facilities maintenance are useful backgrounds.
• Reliability, clear communication, and accurate job records.
• Willingness to ask for help and report mistakes.
• Availability to drive to customer sites, work in different weather conditions, and lift equipment weighing up to 50 lbs.

Previous Robotics Experience Is Not Required.

Training

You will complete an online course through our Service Robot Co. Academy, followed by in-person training and the industry certifications needed for this role. Training and certifications are free for selected candidates. Your first job is paid, with a specialist supporting you remotely.