Roadside Support Specialist

Trillium Staffing; Arlington (TX); On-site; USD 30,000 - 36,000; Full time

Job summary

Trillium Staffing seeks Roadside Support Specialists in Arlington, TX for a temp-to-hire opportunity. You will operate a company vehicle to monitor autonomous vehicles, respond to incidents, and coordinate with first responders.

A valid driver's license and successful completion of autonomous vehicle training are required. Typical schedule is Monday–Friday, about 6:00 AM–2:30 PM, with 35–40 hours per week and full-time employment status.

Qualifications

• Valid driver's license with a clean driving record.
• Ability to successfully complete required autonomous vehicle training and certification.
• Strong communication and interpersonal skills.
• Comfortable using a laptop and basic computer applications.

Responsibilities

• Drive a company vehicle and monitor autonomous vehicles on assigned routes.
• Remain prepared to respond quickly to incidents involving autonomous vehicles.
• Collect and document incident details; enter data into a laptop or designated system.
• Interact calmly, professionally with first responders and maintain safety protocols.
• Communicate incident information to the operations team and follow reporting procedures.

Skills

Valid driver's license

Strong communication

Laptop basics

Job description

Trillium Staffing is now seeking Roadside Support Specialists in Arlington, TX for a temp-to-hire opportunity!

Pay: $24.00 per hour

Schedule: Monday–Friday, approximately 6:00 AM–2:30 PM

Hours: Approximately 35–40 hours per week

Employment Type: Full-Time

We are seeking a dependable and safety-focused Remote Support Specialistto join our team supporting autonomous vehicle operations.

This role places less emphasis on advanced vehicle expertise and greater emphasis on situational awareness, rapid response, detailed data collection, and professional communication with first responders.

The selected candidate will operate an automatic-transmission vehicle, follow and monitor autonomous vehicles throughout their assigned area, and remain ready to respond when assistance is needed. The position requires someone who is comfortable spending an entire shift in a vehicle, working with someone else in the vehicle, using a laptop, and remaining alert and professional throughout the day.

Key Responsibilities

• Drive a company vehicle safely and responsibly while supporting autonomous vehicle operations.
• Follow and monitor autonomous vehicles throughout assigned routes and operating areas.
• Remain prepared to respond quickly when an autonomous vehicle requires assistance.
• Become certified and trained to operate autonomous vehicles as required.
• Respond to incidents involving autonomous vehicles according to established procedures.
• Interact calmly, professionally, and respectfully with police, fire, EMS, and other first responders.
• Provide first responders with appropriate information and assistance during an incident.
• Collect detailed information and documentation related to incidents.
• Accurately enter incident information into a laptop or designated computer system.
• Complete reports, documentation, and other required data collection in a timely manner.
• Communicate incident information to the appropriate operations team.
• Follow all safety procedures, company policies, and autonomous vehicle operating protocols.
• Maintain awareness of surrounding traffic, pedestrians, road conditions, and autonomous vehicle activity.
• Maintain a clean and professional work environment inside the assigned vehicle.
• Perform other duties related to autonomous vehicle support as assigned.

Qualifications

• Valid driver’s license with a safe driving record.
• Ability to successfully complete required autonomous vehicle training and certification.
• Strong communication and interpersonal skills.
• Comfortable using a laptop and basic computer applications.

Work Environment & Physical Requirements

• Work is performed primarily or entirely inside a vehicle.
• Employee may spend extended periods sitting in a parked or moving vehicle.
• Frequent use of a laptop or computer while working inside the vehicle.
• May be required to enter and exit the vehicle throughout the workday.
• Must be comfortable working outdoors when responding to an incident.
• Ability to work in varying weather and road conditions.

Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.