Roadside Hero Tow Operator - Flexible Hours & Benefits

AAA Mountain West Group; Reno, Washington (NV, District of Columbia); On-site; USD 47,000 - 71,000; Full time

Benefits offered by this job

401k matching

Medical, dental, vision insurance

Paid holidays

Paid time off

Tuition reimbursement

Free AAA Classic Membership

AAA discounts

Job summary

AAA Mountain West Group in Reno, NV is hiring tow operators. Start times range from 8am to 3pm; 8-hour shifts, weekends included. Starting pay is $22.75/hr with potential bonuses and a strong benefits package. No prior towing experience is required, and paid training is provided to help you build a secure career.

Join a culture of helping people and become the face of AAA on the scene, delivering safety, solutions, and peace of mind to members in need.

Qualifications

• No towing experience required; paid training provided.
• Valid driver's license with a clean driving record.
• Willingness to work hours 11am–Midnight, including weekends.
• Customer-first mindset and desire to help people.

Responsibilities

• Operate tow trucks safely and efficiently.
• Perform basic vehicle diagnostics to identify issues.
• Provide roadside assistance such as tire changes, fuel delivery, and lock-outs.
• Build trust and stay calm for customers on scene.
• Communicate clearly both verbally and in writing under pressure.
• Assess safety issues and respond appropriately.
• Drive a manual or automatic vehicle as needed.

Skills

Customer service

Communication

Driver's license

Problem solving

Job description

AAA Mountain West Group in Reno, NV is hiring tow operators. Start times range from 8am to 3pm; 8-hour shifts, weekends included. Starting pay is $22.75/hr with potential bonuses and a strong benefits package. No prior towing experience is required, and paid training is provided to help you build a secure career.

Join a culture of helping people and become the face of AAA on the scene, delivering safety, solutions, and peace of mind to members in need.