Roadside Dispatch Specialist — Fast, Data-Driven Support

GEICO; Arizona; On-site; USD 36,000 - 48,000; Full time

Job summary

GEICO is seeking a Roadside Service Dispatcher to act as the critical link between stranded drivers and prompt, reliable help. You will field inbound calls, assess needs, and dispatch the right providers while prioritizing safety and fast response times.

Using GEICO’s dispatch and CRM systems, you’ll document requests, verify policy details, and manage multiple active calls in a data-driven, performance-oriented environment, collaborating with a supportive team focused on service quality and

Responsibilities

• Field inbound calls from policyholders needing roadside assistance.
• Assess situations and dispatch appropriate service providers.
• Document requests and verify policy details using GEICO systems.
• Manage multiple active calls in a high-volume environment.

Job description

GEICO is seeking a Roadside Service Dispatcher to act as the critical link between stranded drivers and prompt, reliable help. You will field inbound calls, assess needs, and dispatch the right providers while prioritizing safety and fast response times.

Using GEICO’s dispatch and CRM systems, you’ll document requests, verify policy details, and manage multiple active calls in a data-driven, performance-oriented environment, collaborating with a supportive team focused on service quality and