Roadside Cafe Work Team Leader

MountainOne; Northern (KY); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical/dental insurance

Paid Time Off (PTO)

Housing on campus

Food benefit

Job summary

Gould Farm is seeking a Work Team Leader for the Roadside Store & Café to help run daily restaurant operations, foster a welcoming atmosphere, and support the therapeutic community environment. You will supervise, train, and collaborate with volunteers and staff to ensure quality service and safety.

The role emphasizes teamwork, strong communication, and organizational skills while contributing to Gould Farm's mission and values.

Qualifications

• Minimum 1–2 years food service/restaurant experience in a fast paced establishment preferred; Grill/Short Order Cook experience is helpful.
• Ability to work collaboratively as a team member.
• Strong communication and organization skills and the ability to assist with the integration of community feedback into continuous improvement essential.

Responsibilities

• Assist in the daily operation of the restaurant and maintaining standards of excellence in work team performance and service.
• Prepare and deliver menu items with attention to quality and service.
• Assist in stocking and organizing inventory to keep shelves stocked and materials available for menu preparation.
• Maintain a clean, sanitary and safe work environment.
• General housekeeping tasks and sanitation procedures.

Skills

Food service experience

Team player

Communication skills

Organization skills

Job description

Gould Farm

Roadside Store & Cafe - Work Team Leader

Join a dynamic team dedicated to healing, recovery, and reimagining mental health treatment. The Roadside Store & Cafe Work Team Leader works as a member of a multidisciplinary team that contributes to each guest’s treatment and recovery. Reporting to the Roadside Manager (and Assistant Manager in their absence), the Work Team Leader is responsible for assisting with the daily operations of the store and cafe. This includes fostering a welcoming environment where the general public can connect with the people and mission of Gould Farm through great prepared food, quality service, and a market featuring Gould Farm products. The Work Team Leader assists with maintaining a clean, safe and well organized venue. This position is responsible for the promotion of the values of Gould Farm, reflected in the Mission Statement and participation as a contributing member of the community.

Specific Responsibilities

Restaurant Operations

• Assist in the daily operation of the restaurant and maintaining the standards and expectations of excellence in work team performance and service.
• Prepare and deliver menu items in a manner that reflects attention to quality and service.
• Assist in stocking & organizing inventory such that shelves are always stocked with the products we sell and materials are readily available for menu preparation.
• Maintain a clean, sanitary and safe work environment.
• General housekeeping tasks and sanitation procedures, including sweeping, washing floors and windows, cleaning café equipment and appliances, etc.

Work Program

• Create and support a work environment that is empowering for guests, volunteers and colleagues.
• Teach and coach guests assigned to the area, by offering supportive, appropriate and challenging work assignments and recognizing accomplishments.
• Collaborate with staff and guests to ensure an environment where all participant’s strengths, talents and voices are recognized.
• Actively engage in circle of support and feedback regarding guest participation in Roadside work program as part of the overall Gould Farm therapeutic milieu.
• Support other food service work teams, especially when the Roadside Store & Café is in a seasonal downswing.

Administration

• Meet weekly with Manager for ongoing supervision to support professional growth and competency.
• Attend and participate in regularly scheduled staff and community meetings.
• Participate in ongoing training to meet performance expectations.
• On-Call duties after 6 months of service.

Qualifications:

Minimum 1-2 years food service/restaurant experience in a fast paced establishment preferred; Grill/Short Order Cook experience is helpful. Ability to work collaboratively as a team member. Strong communication and organization skills and the ability to assist with the integration of community feedback into continuous improvement essential.

Commitment to Diversity:

Gould Farm is an equal opportunity employer; the organization offers employment, advancement opportunities and benefits without regard to race, color, gender, gender identity and/or expression, sexual orientation, pregnancy, religion, marital status, parental status, physical or mental ability, mental health, age, veteran status, ancestry, national or ethnic origin, genetics, political beliefs, and any other basis prohibited by applicable state, federal, or local laws. Candidates who can contribute to Gould Farm's commitment to diversity are encouraged to apply.

Compensation:

Salary range is $18-$22 per hour depending on experience, with a great benefits package including

• medical/dental insurance (employer pays 85% of premiums and up to 100% of deductible)
• life insurance
• generous Paid Time Off (PTO includes 5 weeks of vacation and holidays the first two years and 6 weeks thereafter)
• generous sick time accrual
• 401K
• low cost on campus housing including utilities
• generous food benefit including prepared meals 3X a day and access to basic pantry items and Farm made products

Interested candidates should submit a Resume and Cover Letter to

Human Resources at [e-mail].