Road Supervisor

Ratp; Raleigh (NC); On-site; USD 55,000 - 82,000; Full time

Benefits offered by this job

Health benefits (medical/dental/vision

401(k)

Paid holidays/vacation

Job summary

Ratp in Raleigh, NC seeks an Operations Supervisor to lead bus operators, coordinate with dispatchers, and act as the frontline liaison for customers and safety teams. This safety-sensitive role emphasizes respectful communication and incident documentation.

The position requires a DOT license, 21+ years old, and duties include accident report preparation, performance evaluation, and ensuring compliance with DOT and FTA requirements. We offer competitive benefits based on role and location.

Qualifications

• At least 2 years of experience is required (Junior level).
• Must be able to communicate job requirements and responsibilities to team members.
• Must assist with accident reports, safety violations and documentation.

Responsibilities

• Serve as first-line supervisor for bus operators, customers, and drivers.
• Coordinate with Dispatchers, Bus Operators and Supervisors.
• Ensure DOT/FTA compliance and recordkeeping with safety personnel.
• Evaluate and monitor bus operator safety and performance.
• Maintain communications with clients and organizations on service issues.

Skills

2+ years experience

Job description

• At least 2 years of experience (Junior level)

Mission

As the first-line supervisor for bus operators, customers, driver field evaluation, and accident first responders, the Operations Supervisor plays a crucial role. This position is safety-sensitive and requires respectful and professional communication with other Dispatchers, Bus Operators, and Supervisors.

Profile

Requirements of the Operation Supervisor

• Communicate job requirements and responsibilities to bus operators and dispatchers.
• Assist bus operators in preparing accident reports and safety violations documents.
• Correct safety problems on the route/scene while documenting violations
• Liaison between bus operators, clients, and organizations in customer service issues
• Evaluate and monitor bus operator safety and performance
• Assist safety personnel with Department of Transportation (DOT) and Federal Transit Administration (FTA) compliance and recordkeeping.
• A DOT is required to operate vehicles at the location, maintain that license, and drive routes periodically
• May assist with bus operator tracking system for bus operator performance and evaluations
• At least 21 years old

We offer competitive compensation and benefits (which vary based on role, location, and business), including medical/dental/vision, 401(k), and paid holiday/vacation.

We are an Equal Opportunity Employer & We Welcome Diversity to our Teams!