Road Supervisor

RATP Dev USA; Raleigh (NC); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

Paid holidays

Job summary

RATP Dev USA in Raleigh, NC, seeks an Operations Supervisor to lead bus operators and oversee dispatching, scheduling, and safety-related tasks. The role requires strong communication with drivers, dispatchers, and supervisors and is safety-sensitive.

Key duties include performing Dispatcher and Road Supervisor duties, maintaining administrative records, and ensuring DOT/FTA compliance. CDL is required to operate routes; 21 years old minimum.

Qualifications

• Communication with operators and dispatchers.
• Knowledge of DOT/FTA compliance requirements.
• CDL required to operate vehicles.

Responsibilities

• Supervise bus operators and dispatchers on a daily basis.
• Oversee scheduling and related administrative tasks.
• Perform Dispatcher and Road Supervisor duties as needed.
• Ensure safety and DOT/FTA compliance.
• Communicate with operators, clients and supervisors professionally.
• Occasionally drive routes using CDL when required.

Skills

Communication

DOT/FTA compliance

CDL

Supervisory experience

Scheduling

Job description

As the first-line supervisor for bus operators, customers, driver field evaluation, and accident first responders, the Operations Supervisor plays a crucial role. This position is safety-sensitive and requires respectful and professional communication with other Dispatchers, Bus Operators, and Supervisors. The Operations Supervisor will be responsible for performing the duties of a Dispatcher and Road Supervisor and overseeing scheduling and administrative tasks.

Profil De Candidat Recherché

Requirements of the Operation Supervisor

• Communicate job requirements and responsibilities to bus operators and dispatchers.
• Responsible for day-to-day evaluation reports
• Assist bus operators in preparing accident reports and safety violations documents.
• Correct safety problems on the route/scene while documenting violations
• Liaison between bus operators, clients, and organizations in customer service issues
• Evaluate and monitor bus operator safety and performance
• Assist safety personnel with Department of Transportation (DOT) and Federal Transit Administration (FTA) compliance and recordkeeping.
• Assist in dispatching and miscellaneous clerical tasks as needed
• Obtain a Commercial Driver's License (CDL) required to operate vehicles at the location, maintain that license, and drive routes periodically
• May assist with bus operator tracking system for bus operator performance and evaluations
• At least 21 years old
• A valid driver’s license in good standing

Benefits

We offer competitive compensation and benefits (which vary based on role, location, and business), including medical/dental/vision, 401(k), and paid holiday/vacation.

We are an Equal Opportunity Employer & We Welcome Diversity to our Teams!