Road Service Technician

Socket.dev; Bridgewater (MA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching up to 4%

Paid Time Off (PTO)

Paid Holidays and Floating Holiday

Training through Bobcat University

Job summary

Bobcat of South Shore in Bridgewater, MA is seeking a field service technician to perform maintenance and repair on customer equipment across Massachusetts. You will travel to job sites daily, complete service within estimated timelines, and document all time and materials used.

The role requires basic hand tools and a valid driver's license, with DOT readiness expected. We offer a strong benefits package, competitive pay, and a supportive team environment.

Qualifications

• 2-3 years experience with equipment maintenance and repair, road service preferred.
• Ability to travel daily locally within MA.
• Must have a current driver's license in good standing and pass DOT requirements.
• Proficiency with a computer and basic technical documentation.

Responsibilities

• Travel to customer sites daily generally in MA to perform routine maintenance and service on customer equipment.
• Complete service in the estimated time frames communicated to customers.
• Notify manager of additional work needed or any delays in expected completion.
• Collaborate with Service Writer to provide information and details when writing up work orders.
• Complete all required paperwork, truck inventory and billing.
• Maintain technical qualification by completing any necessary training programs including attending Bobcat University.
• Account for and document all time and for all materials used in performing assigned duties.
• Maintain a clean and safe work vehicle to complete assigned work within the established guidelines.

Skills

Equipment maintenance

Road service experience

Travel readiness

Computer proficiency

Tools

Basic hand tools

Computer/CRM tools

Job description

Description

Join our team and be a part of our growth! We are Bobcat of South Shore, Bobcat of Cape Cod, Bobcat of New Hampshire and Bobcat of Boston. We're looking for individuals who are passionate about our brand and appreciate being part of a company that values their employees. We offer a great work environment, great benefits and we are closed on weekends so you can rest and relax with family and friends.

Why Work Here

• Three Bobcat dealerships in MA within 4 years. That makes 5 locations in MA and NH.
• Our leadership has created an amazing work environment for our employees!!
• Regular employee appreciation lunches are a thing and are also celebrated with our local first responders!
• Laughing, working hard, enjoying the people you work with and for is what makes a great company.
• Employees pay zero dollars out of their paycheck for employee health insurance! We also pay 50% of the cost for your dependent's health insurance. And, we pay the first $3,000/$6,000 of the deductible.
• We give you a 100% company match up to 4% on your 401(k) retirement plan contributions! That's a dollar-for-dollar match!
• Need some time off to balance work and life? We've got you covered with generous PTO, paid holidays and floating holidays!

And There's More...

• We are the region's premier source of compact landscape, construction and snow removal equipment. We also offer Bobcat's newest line, Garden Maintenance Equipment (GME).
• Our team owns the largest Bobcat dealers in Northern New England.
• We have one of the largest rental fleets in the region.
• We offer some of the newest and most advanced equipment.

Job Responsibilities

• Travel to customer sites daily generally in MA to perform routine maintenance and service on customer equipment.
• Complete service in the estimated time frames communicated to customers.
• Notify manager of additional work needed or any delays in expected completion.
• Collaborate with Service Writer to provide information and details when writing up work orders.
• Complete all required paperwork, truck inventory and billing.
• Maintain technical qualification by completing any necessary training programs including attending Bobcat University.
• Account for and document all time and for all materials used in performing assigned duties.
• Maintain a clean and safe work vehicle to complete assigned work within the established guidelines.
• Maintain the condition of company vehicles, inventory, equipment and tools.
• Attend safety training, comply with and maintain full understanding of State and federal regulations.
• Perform daily safety and maintenance checks.
• Secure construction equipment and other equipment, by means of chaining, strapping, and blocking.
• Perform routine inspection and preventive maintenance on assigned road service vehicle and equipment.

Requirements

Some essentials to be qualified

• 2-3 years experience with equipment maintenance and repair experience, road service preferred, not required
• Ability to travel daily locally within MA.
• Must be 21 years old, have a current driver's license in good standing, a clean driving record and solid work history.
• Must be able to pass DOT drug test and DOT physical and obtain medical card.
• Must have satisfactory results of a criminal background screening.
• Must be competent at operating compact construction equipment.
• Ability to apply knowledge of DOT regulations.
• Possess a complete set of basic mechanic hand tools.
• Proficiency with a computer.
• Must demonstrate integrity, adaptability and a strong customer service focus.

Important Details

• Highly Sought After Schedule: Monday - Friday, 7:30 am - 4:30 pm! No weekends!
• Work Location: Bobcat of South Shore, 1278 Bedford St, Bridgewater, MA
• All of Our Locations: Bobcat of New Hampshire (Chichester, NH and Hudson, NH), Bobcat of Cape Cod (Bourne, MA), Bobcat of South Shore (Bridgewater, MA) and Bobcat of Boston (North Reading, MA)
• Pay: $26-$38/ hour based on experience (40-hour workweek) (entry-level through advanced encouraged to apply). Remember, great benefits are also part of your total compensation.
• Benefits enrollment is first of month following 30 days of employment.
• Benefits: Health Insurance (100% company paid for Employee, 50% for 2-Person and Family coverage), Health Reimbursement Account with generous company contribution toward deductible, Dental (75% company paid), Life (100% company paid), Vision (100% employee paid), 401(k) Retirement Plan with generous 100% match up to 4% of annual salary.
• Paid Time Off (PTO) bank accrued weekly, Paid Holidays (8) and Floating Holiday (1).

Get Started

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by applicable federal, state or local laws.