Road Logistics Cross Dock Team Lead

Kuehne Nagel; El Paso (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401k retirement savings plan

Medical/dental benefits

Tuition reimbursement

Employee discounts

Extensive training programs

Job summary

Kuehne+Nagel in El Paso, TX is seeking a Road Logistics Cross Dock Team Leader to oversee the rapid transfer of freight from inbound to outbound trailers and minimize storage time. You will supervise dock personnel, enforce safety protocols, and utilize WMS/TMS to ensure on-time LTL shipments.

The role requires 4+ years in logistics with leadership, bilingual Spanish/English, and willingness to travel to Mexico every two months.

Qualifications

• Associate’s or Bachelor’s degree in Logistics or Supply Chain Management.
• Bilingual in Spanish and English is needed.
• 4+ years of experience in logistics, warehouse, or freight operations, with at least 2 year in a leadership role.
• Proficiency in MS Excel and familiarity with SAP, WMS, or TMS.
• C-TPAT experience is needed.
• Comfortable in travelling to Mexico once in 2 Months and flexible in extending working hours.

Responsibilities

• Supervise daily inbound unloading, sorting, and outbound loading while meeting window times.
• Train, mentor, and schedule dock workers; delegate tasks by volume.
• Enforce safety protocols (OSHA, DOT, C-TPAT) and lead investigations.
• Monitor KPIs like loading times and productivity; manage OS&D data.
• Operate WMS and TMS to track shipments and generate reports.
• Develop SOPs and maintain inventory accuracy; support audits.

Skills

Bilingual (Spanish/English)

Leadership experience

Travel readiness

Strong organizational skills

Education

Associate’s or Bachelor’s degree in Logistics or Supply Chain Management

Tools

MS Excel

SAP

WMS

TMS

Job description

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

A Road Logistics Cross Dock Team Leader manages the rapid, efficient transfer of freight from inbound to outbound trailers to minimize storage time in freight forwarding. You will oversee dock personnel, enforces strict safety protocols, and utilizes logistics software to ensure Less-Than-Truckload (LTL) shipments meet transit schedules

How you create impact

• Supervise daily inbound unloading, sorting, and outbound loading, ensuring strict "window time" conformance
• Train, mentor, and schedule dock workers. Delegate tasks based on inbound and outbound volume.
• Enforce OSHA, DOT, and internal security protocols (e.g., C-TPAT), and lead regular incident investigations.
• Monitor Key Performance Indicators (KPIs) such as loading times, productivity rates, and OS&D (Over, Short, Damaged) freight.
• Operate Warehouse Management Systems (WMS) and Transport Management Systems (TMS) to track shipments and generate reports
• Perform regular audits and quality checks to ensure accurate inventory records and proper handling of products.
• Monitor inventory levels and reduce excess inventory
• Develop and maintain standard operating procedures (SOPs) for warehouse and logistics processes.
• Participate in the recruitment, training, and development of warehouse staff, fostering a culture of teamwork, accountability, and continuous improvement.
• Resolve operational issues, address customer inquiries, and manage exceptions to ensure smooth order fulfillment and delivery.

What we would like you to bring

• Associate’s or Bachelor’s degree in Logistics or Supply Chain Management is often preferred
• Bilingual in Spanish and English is needed
• 4+ years of experience in logistics, warehouse, or freight operations, with at least 2 year in a leadership role
• Proficiency in Microsoft Office Suite (MS Excel) and familiarity with logistics software (e.g., SAP, WMS, or TMS)
• C-TPAT experience is needed
• Comfortable in travelling to Mexico once in 2 Months and flexible in extending working hours

What's in it for you

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, a 401k retirement savings plan, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-RT1

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Artificial Intelligence (AI) tools may be used to assist in specific process [e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life‑saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: [e-mail] with the nature of your request. We will answer your inquiry within 24 hours.