RN Triage - Outpatient Headache Clinic

1207 Northwest Community Health Services, Inc.; Illinois; On-site; USD 71,000 - 109,000; Full time

Benefits offered by this job

Premium pay

Tuition reimbursement

Free parking

Wellness program

Savings plan

Health savings account

Retirement plan with company match

Paid time off and holidays

Community involvement opportunities

Job summary

Endeavor Health in Chicago, IL is seeking a Registered Nurse Triage (RN) for the Outpatient Headache Clinic. This full-time role (40 hours/week) involves phone triage, patient education, CGM placement, and coordinating referrals, with office hours Mon-Fri 8:30 AM - 5:00 PM.

The Triage Nurse will assess caller needs, provide clinical support, and ensure timely interventions while maintaining exceptional patient service requirements.

Qualifications

• Current Illinois RN licensure.
• Current CPR for Healthcare Providers.
• Office RN and BSN preferred.
• Self-starter, able to handle periods of high stress.
• Prolonged standing/walking/sitting/bending/reaching/climbing and repetitive use of hands.
• Able to lift up to 40 lbs. and carry/push up to 20 lbs.
• Able to effectively communicate in English.

Responsibilities

• phone triage
• patient education and Continuous Glucose Monitor placement, testing, insurance pre-authorization and referrals
• clean and stock exam rooms

Skills

Phone triage

Active listening

Clinical assessment

Patient education

Effective communication

Ability to work under pressure

Education

Illinois RN licensure

BSN preferred

Tools

CPR for Healthcare Providers

Job description

Hourly Pay Range: $33.96 - $52.64 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position: Registered Nurse Triage (RN) - Outpatient Headache Clinic

Location: 1460 N Halsted Street, Chicago, IL

Full Time: 40 hours / week

Office Hours: Monday - Friday 8:30 AM - 5:00 PM.

Travel Required: Downton Chicago is primary location. Secondary location is Glenbrook North, but should be infrequent

What you will do:

Under the direction of the Supervisor, the Triage Nurse is a Registered Nurse (RN) responsible for patient care needs through the use of inbound and outbound telephone practice. The Triage Nurse continuously demonstrates positive customer relationship skills by assessing caller needs through active listening, clinical assessment, education and advanced problem-solving abilities. The Triage Nurse will actively manage patient's immediate and ongoing needs with attention to acute and preventative intervention.

• phone triage
• patient education and Continuous Glucose Monitor placement, testing, insurance pre-authorization and referrals
• clean and stock exam rooms

What you will need:

• Current Illinois RN licensure
• Current CPR for Healthcare Providers
• Office RN and BSN preferred
• Self-starter, able to handle periods of high stress
• Prolonged periods of standing/walking/sitting/bending/reaching/climbing and repetitive use of hands
• Able to lift up to 40 lbs. and carry/push up to 20 lbs.
• Able to effectively communicate in English, both written & verbal

Benefits (For full time or part time positions):

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program
• Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

About Endeavor Health

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

Welcome to Endeavor Health Careers At Endeavor Health, we believe every role plays an important part in advancing our mission to help everyone in our communities be their best. Whether you’re just beginning your career journey or are a seasoned professional, you’ll find opportunities here to learn, grow, and thrive. Your Career is our Endeavor.