RN Triage – General Surgery

Live Well Homecare Agency, LLC; Lisle (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

Live Well Homecare Agency, LLC is seeking a Registered Nurse Triage (RN) for General Surgery to provide patient care via inbound and outbound calls, assess caller needs with active listening and clinical judgment, and coordinate timely interventions. Responsibilities include phone triage, patient education, arranging referrals, and maintaining organized exam areas.

Qualifications require current Illinois RN licensure and CPR (AHA); BSN preferred and ability to work well under pressure with clear

Qualifications

• Current Illinois RN licensure and CPR certification (AHA).
• Office RN experience and BSN preferred.
• Ability to handle high-stress situations independently.

Responsibilities

• Provide patient care through inbound and outbound telephone practice, assessing caller needs with active listening, clinical assessment, and problem-solving skills.
• Manage immediate and ongoing patient needs, including acute and preventative interventions.
• Perform phone triage, patient education, and referrals.

Skills

Active listening

Clinical assessment

Problem solving

English communication

High-stress tolerance

Phone triage

Education

Illinois RN license (required)

BSN preferred

CPR certification (AHA)

Job description

Position: Registered Nurse Triage (RN) - General Surgery

Responsibilities:

• Provide patient care through inbound and outbound telephone practice, assessing caller needs with active listening, clinical assessment, and problem-solving skills
• Manage immediate and ongoing patient needs, including acute and preventative interventions
• Perform phone triage, patient education, and continuous Glucose Monitor placement, testing, insurance pre-authorization, and referrals
• Maintain exam rooms by cleaning and stocking supplies

Qualifications & Skills:

• Current Illinois RN licensure and CPR certification (AHA)
• Office RN experience and BSN preferred
• Ability to handle high-stress situations independently
• Physical ability to stand, walk, sit, bend, reach, climb, and repeatedly use hands; capable of lifting up to 40 lbs. and pushing/carrying 20 lbs.
• Effective verbal and written communication in English