RN Telehealth Triage Nurse

Advocate Health; High Point (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

Advocate Health is seeking an RN with acute care experience for a telehealth support role within our patient care team. The position emphasizes patient-centered care and coordination via telecommunication tools.

The ideal candidate has a current RN license, BCLS, and BSN preferred, with strong communication, teaching, and teamwork skills to guide patients through care plans and test results.

Qualifications

• Ability to assess nursing needs of acute and chronically ill patients through technology methods.
• Ability to seek out resources independently and work collaboratively.
• Ability to establish and maintain effective working relationships.
• Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others.
• Ability to teach patients and families in accordance with the nursing plan of care.
• Ability to use the computer and learn new software programs.
• Ability to document and communicate pertinent information using computer and/or paper documentation tools.

Responsibilities

• Provide patient/family centered care, partnering with patients and families to align with goals.
• Apply clinical judgment to expedite appropriate care via telecommunication tools.
• Schedule and follow up on test results; explain results and medications using protocols.
• Uphold ANA Code of Ethics in practice.
• Pursue ongoing professional development and leadership.
• Focus on patient safety; assess needs, educate, advocate, coordinate care.
• Maintain knowledge of care teams for coordination.
• Adapt communication to diverse backgrounds.
• Demonstrate strong assessment, critical thinking and customer service.
• Perform other duties as needed.

Skills

Nursing assessment tech

Resourceful collaboration

Effective relationship building

Clear patient communication

Teach patients & families

Computer literacy

Documentation skills

Education

BSN preferred

Job description

Advocate Health is seeking an RN with acute care experience for a telehealth support role within our patient care team. The position emphasizes patient-centered care and coordination via telecommunication tools.

The ideal candidate has a current RN license, BCLS, and BSN preferred, with strong communication, teaching, and teamwork skills to guide patients through care plans and test results.