RN Tele-Triage & Care Transitions Lead

Intermountain Healthcare Inc.; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

Intermountain Healthcare Inc. seeks an experienced RN Transition and Triage Care Manager to provide time-limited, patient-centered care coordination across hospital and community settings.

You will identify patients, assess needs, develop care plans, and guide families to appropriate resources through phone or digital channels. Collaborating with physicians, payers, and post-acute providers, you will monitor outcomes, support self-management, and participate in rounds to improve transitions of

Qualifications

• Current RN license in state of practice (US).
• BSN from an accredited program; BSN must be obtained within four years if promoted.
• Care management certification is preferred.
• Experience in chronic disease management and care coordination beneficial.

Responsibilities

• Identify patients for proactive interventions and assess medical, functional and social needs.
• Coordinate care plans with internal/external services addressing social determinants of health.
• Conduct remote nursing triage and provide education to patients and caregivers.
• Collaborate with physicians and care team to ensure timely, high-quality care transitions.
• Engage in data collection and process improvement to reduce readmissions and delays.

Skills

Assessment

Care Planning

Transitions of Care

Motivational Interviewing

Critical Thinking

Time Management

Customer Service

Patient Education

Communication

Prioritization

Education

RN license

BSN

Care Management Certification

Job description

Intermountain Healthcare Inc. seeks an experienced RN Transition and Triage Care Manager to provide time-limited, patient-centered care coordination across hospital and community settings.

You will identify patients, assess needs, develop care plans, and guide families to appropriate resources through phone or digital channels. Collaborating with physicians, payers, and post-acute providers, you will monitor outcomes, support self-management, and participate in rounds to improve transitions of