RN Phone Triage & Patient Care Navigator

Midwest Physicians Administrative Services, LLC dba Duly Health and Care; Warrenville (IL); On-site; USD 37,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Mental health benefit

Life and disability insurance

Tuition reimbursement

401(k) match

Paid volunteer time off

Parental leave with adoption/surrogacy

Job summary

Midwest Physicians Administrative Services, LLC dba Duly Health and Care in Warrenville, IL seeks an RN to handle telephone triage, educate patients, and coordinate care per physician protocols. The role includes reviewing prescriptions, documenting encounters, and supporting staff to deliver quality care.

Responsibilities emphasize patient safety, timely communication, and adherence to nursing standards. Benefits include comprehensive coverage, retirement, and generous leave options to support

Qualifications

• Current RN licensure in nursing.
• Knowledge of nursing skills in accordance with nursing standards.
• Knowledge of OSHA and HIPAA requirements.

Responsibilities

• Triage phone responses using physician-approved protocols for symptom assessment and management.
• Review and document patient information; schedule tests or appointments as needed.
• Provide patient education and support, including medication and wellness guidance.
• Act as patient advocate and support staff with nursing leadership tasks.

Skills

RN licensure

Nursing knowledge

OSHA/HIPAA knowledge

Job description

Midwest Physicians Administrative Services, LLC dba Duly Health and Care in Warrenville, IL seeks an RN to handle telephone triage, educate patients, and coordinate care per physician protocols. The role includes reviewing prescriptions, documenting encounters, and supporting staff to deliver quality care.

Responsibilities emphasize patient safety, timely communication, and adherence to nursing standards. Benefits include comprehensive coverage, retirement, and generous leave options to support